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Questions & Answers

Maybe you are new to John Carroll or just never had the need to perform a certain function on campus. This page will help guide you through the services offered by the Office of the Bursar.

Click on the keyword below that most closely relates to your question topic. It will take you to the most likely answer or choices of answers as they relate to the bursar's office. Please remember these topics may also be addressed in a different context by the offices of financial aid, payroll, registrar, graduation, graduate school, etc.

For Students:

1098T Due Date Perkins
ATM Employer Refund
Billing Graduation Religious
Cash Check Holds Tax Credit
Carroll Card ID Card Transcript
Catholic I-529 Tuition / Tuition Insurance
Contact Us Loan View Account
Credit Balance Mail Withdrawal
Credit Card Payment Work Study

For Employees:

Cash Check ID Card Tuition

1098T - Tax Credit

1098T forms are mailed each January to students enrolled during the prior calendar year. This form is needed to claim a tax credit under the Hope Scholarship or Lifetime Learning Tax Credit. Return to Top

ATM

Two cash dispensing machines are located across campus. Cash withdrawals and account transfers can be made in the Shott Atrium of the D.J. Lombardo Student Center or on the ground floor of the Administration Building.
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Billing

Tuition and fees are due prior to attending class. Bills are mailed to the student. If you have not received a statement, please contact us and one will be emailed or FAXED to you. 216-397-4494. Return to Top

Cash Check

Checks may be cashed in the Student Service Center (AD 37) in the amount of $25 per day for students and $50 per day for employees. ATM machines are located in the Schott Atrium of the D.J. Lombardo Student Center, the ground level of the Administration Building and under the east stairwell in the Dolan Center for Science and Technology. Return to Top

Carroll Card, ID Card

The Carroll Card is the official University identification card for students and employees. Contact 216-397-4961 or www.jcu.edu/carrollcard for detailed information or to add Carroll Ca$h to your card. Return to Top

Catholic Religious Order

Members of Catholic religious orders and local Catholic school teachers may be eligible for tuition discount. Click here for more information. Return to Top

Contact

To contact the bursar's office, please dial 216-397-4494 or 216-397-4971. Return to Top

Credit Card

Although the University does not process credit card payments directly, MasterCard and Discover payments can be made through CheckFree (a.k.a. Phone Charge, Inc.). Please contact CheckFree directly at 877-838-3724 or www.paybyinternet.com/johncarroll. Return to Top

Due Date - Tuition - Tuition Insurance

Tuition and fees are due prior to attending class. Click here for a semester-by-semester listing of due dates.

Protect your tuition investment with tuition insurance provided by The Tuition Refund Plan. For details, click here.
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Employer Reimbursement Program

The Employer Reimbursement Program allows part time students with employer tuition benefits to pay 33% of the semester's tuition by the published due date and the remainder four weeks after final exams. For program details, click here. Return to Top

Holds, Registration and Graduation

An unpaid student account (balances >= $200) will carry a hold. The hold prevents the student from incurring more debt by precluding registration for additional semesters. Transcripts and grades will also be held pending payment. An unpaid balance of $1,000 or more will prohibit a student from graduating or receiving a diploma. Return to Top

Independent 529 Plan

Independent 529 Plan (I-529) is the only national prepaid tuition plan. I-529 payments are applied to tuition only. Money invested in the fund is deposited into a trust and invested by TIAA-CREF.

The account owner (usually a parent or grandparent) initiates the redemption process with TIAA-CREF by calling 1-888-718-7878 or visiting the website, www.independent529.org. The account owner completes the redemption form and returns it to TIAA-CREF. Upon receipt of the form, TIAA-CREF reviews the eligibility requirements and enters the redemption request into the I-529 Plan system. The I-529 system will generate an email to John Carroll University indicating a redemption has been submitted. When credits are issued TIAA-CREF generates a notice to the account owner.

Participants in this plan are purchasing credits toward annual tuition. Redemption is made in terms of percentage of annual tuition redeemed. Please refer to www.independent529.org for complete details of this plan. Return to Top

Loans

Perkins and Stafford Loans are need-based financial assistance and are awarded by the Office of Financial Aid (OFA).

If you have been awarded the Perkins loan, you must complete the application, truth-in-lending statement and the appropriate areas of the promissory note and return to the OFA per their instructions. Click here for this year's loan sign-up dates. The sign-up is held in the Student Service Center, AD 37. If you have been awarded a Perkins loan, please pay particular attention to this section.

If you have been awarded the Stafford loan, you must apply for the loan. Follow the instructions provided by the OFA. You need to have your loan approved and disbursed by the start of the semester.

To obtain information on PLUS, alternative and other loan products, please contact the OFA. Return to Top

Mail

Mail payment for tuition and fees to:

John Carroll University
PO Box 72243
Cleveland, OH 44192-0243
or
Cashier's Office
John Carroll University
20700 North Park Boulevard
University Heights, Ohio 44118

Please include the student name and identification number on your check. For tuition due dates and other payment information, click here.
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Refund

An in-house audit of student accounts occurs approximately the 6th week of the fall and spring semesters. Accounts with credit balances will be reviewed for refunding purposes at that time. Students may also complete a Refund Request Form in the cashier's office of the Student Service Center. Return to Top

Tuition Benefits

Employees may earn tuition benefits for themselves and their immediate family members. Details on these benefits are in the Employee Handbook published by the department of Human Resources. Return to Top


View Account

The student account can be accessed, with proper credentials, from Banner Web. Return to Top

Withdrawal

Dropping a class or withdrawing entirely from the University may result in tuition charges. Click here for course withdrawal schedules by academic term. Return to Top

Work Study

Federal College Work Study (FCWS) is awarded by the office of financial aid (OFA). This part of your financial aid award will not appear on your student account statement and should not be deducted from your semester's tuition bill. Students attend a job fair on campus or find employment through the On Campus Employment Office in the OFA. Payroll checks will be issued for hours worked.

Students have the option of receiving a pay check or direct deposit of their pay to a bank account. Direct deposit students choose between having their pay stubs mailed home or sent to their campus mailboxes. Students opting for a physical check can pick up their payroll checks on paydays in the cashier's office (AD 37). Checks not picked up within ten days will be mailed.

Please contact the OFA for full details on FCWS or the payroll department to request direct deposit. Return to Top

 

 

 

 

 

 

 

 

 

 

 



 


 
 
 
 
 
John Carroll University, University Heights, OH 44118  |  (216) 397-4294  | (888) 335-6800 (toll-free)   |  (216) 397-4981 (fax)