Heather Losneck
Director of Residence Life
E-mail - hlosneck@jcu.edu

Heather began her career at John Carroll in 1994 when she was a live-in Residence Director of Murphy Hall. She received her Master's Degree in College Student Personnel from Bowling Green State University in 1994 and her undergraduate degree in Human Resource Management from Kent State University in 1991. Heather now oversees all operational aspects of the Office of Residence Life and supervises the Assistant Director, the Housing Coordinator, and the Housing Operations Assistant.  

John Mack
Interim Assistant Director of Residence Life
E-mail - jmack@jcu.edu

John joined the Office of Residence Life staff in 2004. John received his Bachelors Degree from Bluffton College in Health, Physical Education, and Recreation and his Masters Degree in College Student Personnel from Bowling Green State University (BGSU). Prior to becoming the interim assistant director, John served as the Area Coordinator for Dolan, Pacelli, and Sutowski Halls. John's responsibilities include supervising the Area Coordinators, coordinating staff selection and development, and working with the Residential Curriculum. In addition, John serves on the GLACUHO Trends Editorial Committee, ACUHO-I Small College Committee, and is currently the Secretary for the Northeast Ohio Housing Officers (NEOHO) organization.

Marie J. Perri
Housing Coordinator
E-mail - mperri@jcu.edu

Marie joined the Office of Residence Life team in September of 1998. Prior to working here at JCU, she worked for University Hospital's UPCP in the area of pediatrics and child psychology. Marie oversees all aspects of our housing process including contracts, occupancy, reports, and the room selection process for international, transfer, freshmen, and continuing students. Marie also supervises the operation of the key security system, is the lead person in converting the department's computer system to SCT Banner and represents the office in dealing with JCU Dining.

Chip Stone
Housing Operations Assistant
E-mail - wstone@jcu.edu

Chip joined the Office of Residence Life staff in September of 2005. Chip, originally from Boardman, Ohio, graduated from John Carroll University in 2003 with a degree in chemistry. Chip handles the day-to-day operations of the key security system for the department. Chip is also in charge of maintaining and updating the department's website.

Jennifer Key
Area Coordinator (Murphy Hall)
E-mail - jkey@jcu.edu

Jennifer is the Area Coordinator responsible for the operation and administration of Murphy Hall. Jennifer received her Bachelor of Fine Arts (BFA) from Bowling Green State University (BGSU) in 2005. Shortly after completing her BFA, Jennifer taught eighth grade art before beginning her Master's Program in College Student Personnel at BGSU. Jennifer completed her Master's of Art (MA) in 2008 and has joined John Carroll's Residence Life staff bringing experience in social justice and diversity education. Jennifer currently serves on the Late Night Event Committee and the Student Diversity Initiatives Working Group.  

Melissa Koenig
Area Coordinator (Bernet, Millor, and Dolan Halls)
E-mail - mkoenig@jcu.edu

Melissa is the Area Coordinator responsible for the operation and administration of Bernet, Millor, and Dolan Halls, as well as the coordination of resident assistant programming, student outreach initiatives, and advising the Residence Hall Association (RHA). As a graduate of Indiana University's Masters Program in Higher Education and Student Affairs, and Ohio University's Family Studies Program, Melissa has worked with students involved in residence life, honors programs, diversity education, alcohol education, academic initiatives, recreational leadership, and judicial affairs. Melissa currently serves as a member of the Race and Ethnicity Committee in GLACUHO and as part of John Carroll's assessment initiative and residential curriculum.

Kerry Mullen
Area Coordinator (Pacelli and Sutowski Halls)
E-mail - kmullen@jcu.edu

Kerry is the Area Coordinator responsible for the operation and administration of Pacelli and Sutowski Halls, as well as the coordination of resident assistant programming and student outreach initiatives. Kerry received her Bachelors Degree from John Carroll University in English and philosophy. As an undergraduate student, Kerry served as a resident assistant, senior resident assistant, and was active in a sorority and campus ministry. After graduation, Kerry completed her Masters Degree in College Student Personnel from Bowling Green State University (BGSU). While working on her Masters at BGSU, Kerry served for two years as a hall director and graduate assistant working with Judicial Affairs, Greek Affairs, and Residence Life at Ashland University.

Will Oprisko
Area Coordinator (Hamlin and Campion Halls)
E-mail - goprisko@jcu.edu

Will is the Area Coordinator responsible for the operation and administration of Hamlin and Campion Halls, as well as the coordination of resident assistant programming and student outreach initiatives. Will received his Masters Degree in Education with a specialization in student affairs administration from Indiana University. During his time at Indiana University, Will served as a graduate residence assistant his first year and a graduate supervisor his second. He also completed his practicum with the Dean of Students Office, working on a committee to foster civic engagement across the campus. Additionally, Will completed his Bachelor's Degree at Taylor University Fort Wayne, majoring in Pastoral Ministries and minoring in Psychology. As an undergraduate student, Will held various leadership positions, including Freshman Class President, Sophomore Class President, Student Senate Member, Student Body President, and Resident Assistant.