https://www.noellevitz.com/Our+Services/Retention/Tools/
Student+Satisfaction+Inventory/

May, 2006

Academic advising, campus climate, campus support services, academic experiences, curriculum, concern for the individual, admissions and financial aid, registration and billing, commitment to diverse populations, safety and security, quality of service, institution's student centeredness, and campus life.

Aggregate data provides information about how satisfied students are as well as what issues are important to them.  These data are compared to national standards by institution type on the instrument scales.

None Available

November, 1999-2004; Spring, 2007

Satisfaction of residents on fifteen factors: resident assistant or advisor, information provident by resident assistant or advisor, opportunity to participate in residence hall activities, ability to interact with others in residence hall, ability to manage their time and solve problems, ability to understand self and develop leadership skills, academic concerns and diversity sensitivity of their fellow residents, roommates, personal space in residence hall, floor or hall facilities, residence hall services, room assignment or change process, safety and security, dining services, and overall residence hall student satisfaction.

None Available

March, 1999-2004

Satisfaction of resident assistants on fifteen factors:  RA selection process, establishment of clear job expectations, training in dealing with student concerns, training in dealing with job responsibilities, effectiveness in enhancing student's responsibility and cooperation, effectiveness in enhancing student's self management and values, effectiveness in enhancing student's awareness, Hall Director/Supervisor supporting of RA, Hall Director/Supervisor management of RA, working and living conditions of RA, impact of inappropriate behaviors on students, lack of respect for diversity impacts students, residence halls policies, assignments maintenance and cleaning, overall program effectiveness.