Activating your Carroll OneCard for Carroll Cash access:

• Call 866-932-9581 (a land line is best) and follow the voice prompts. After the greeting, press “1”
• Enter the 16-digit number printed on the front of your card, press “#”
• Enter your 4-digit temporary password (the last 4 digits of the 16-digit number printed on your card) and press “#”
• Press “1” to activate your card when you hear, “Your card is currently not active.”
• When prompted, enter a 4-digit PIN of your choice, press “#”
• For verification purposes, re-enter your new PIN then press “#”
• Memorize your Carroll OneCard PIN. It is required whenever you use your OneCard/tag at participating merchants
• When prompted, enter a 4 to 6 digit password of your choice, press “#”
• For verification purposes, re-enter your new password and press “#”
• Memorize your password. It is required to log on to your account by phone or for viewing transaction history, reporting a lost card or changing your address online
• Please visit https://www.onecardgivesback.com/JCU to register your card and add Carroll Cash to your card.
  to register your card and add Carroll Cash to your card.