• FSA e-mail accounts are allocated 100 MB of storage.
• Student e-mail accounts are allocated 50 MB of storage.
• FSA home directories (H: drive) are allocated 1 GB of storage.
• Student home directories (H: drive) are allocated 250 MB of storage.
• Departmental directories (O: drive) have 5 GB storage.
• Increased roaming profile storage space.  If you receive messages when you login or logout stating that the system is unable to update your roaming profile, this is a serious error that could result in the lost of some or all of your data.  Please contact the Information Technology Services Help Desk at ext. 3005 to schedule an appointment to have this problem resolved.

RESETTING PASSWORDS

Log into your account and follow the appropriate procedure below:

For E-mail Account (http://webmail.jcu.edu):

• Select the Options link from the left navigation border
• Select the Change Password link at the top of the Options window
• In the Old Password field, enter your current password
  in the New Password field, enter your new password
  in the Confirm Password field, reenter your new password
• Select the Change Password button

Your new password will now be required to log into your JCU e-mail account.

For Network Account (ACADEMICS domain) and Blackboard:

• Press Ctrl-Alt-Del  keys simultaneously
• Select Change Password button
• In the Old Password field, enter your current password
  in the New Password field, enter your new password
  in the Confirm New Password field, reenter your new password
• Select the OK button

Your new password will now be required to log you into the JCU Network or Blackboard.

For assistance with these procedures, call the Helpdesk at ext. 3005 or ext. 3004.