| Project
Description |
Leader |
Clients
Served |
|
| In Process |
Accounts Payable
Direct Deposit: Enhance Accounts
Payable functionality by adding option of Direct Deposit
and Email notification in addition to Check option. Utilize
Banner and Evisions software. |
|
All Employees
|
Asset Management: Migrate
Legacy Inventory System to Track-IT Platform. |
Patricia Dawson
|
FSA
|
Banner Web for Housing: In the second year of using
this module, continue the development of Banner Web add-on for Freshman housing
selection for the incoming Freshman Class of 2012. Using this new module
for the first time this year, upperclass students use Banner Web to complete
housing preferences and then are assigned to rooms by Residence Life for Fall
2008.
|
|
Resident Students
|
Banner Web for New Student Orientation: In the second year of using this module, continue
the development of Banner Web add-on to handle registration
and support for the incoming Freshman Class of 2012. |
|
New Students
|
Cisco Clean Access: New install
to mitigate virus/worm threats.
Status:
- Residence Halls - complete August
2005
- Wireless - complete June, 2006
- New Wireless - complete July, 2007.
- Code upgrades/enhancements - ongoing,
typically installed June-August each year unless critical
issues exist.
- Client upgrades/back-end ruleset changes -
ongoing, made frequently and year round to address
new technical issues.
|
|
Resident Students and Wireless Network Users
|
Classroom Security: Evaluate, select and
install security equipment. In an effort to provide better
services to the university community, Information Services
is exploring the installation of security cameras in the
classroom; this will help safeguard the equipment from being
tampered with. The
recording would be used when classes are not in session. |
|
Faculty and Students
|
Classroom/Lab Print Management Systems
are under investigation that will allow for cost recovery
from excessive print users. |
Eric Johnson
|
Students
|
Computer Data Encryption: The use of encryption
software on university computers will significantly reduce
the potential for a data breach. Evaluate various software
packages to determine which will provide the best solution
for encrypting campus computer systems. Package the
final selection and install it via a deployment plan. |
|
FSA
|
Core Network Upgrade:
Administration network:
- Upgrade general network infrastructure
(cat 3 panel and cables 200 connections)
- Upgrade seven year old
or older switches (summer 2008)
- Re-cable BSOB network closet
(summer 2008)
Residence Hall network:
- Upgrade general network infrastructure
(cat 3 panel and cables 200 connections)
- Upgrade seven year old
or older switches (summer 2008)
- Clean Access upgrade (July 2008)
- Test and repair data, phone and
cable TV connections (all residence hall rooms)
|
|
Everyone
|
EMail and LDAP:
- Upgrade campus email (June 2008)
- Finalize plans for upgrading
campus LDAP (July 2008)
|
|
Everyone
|
FTIC Equipment Refresh: Purchase
and configure the specialized hardware, software, and
other resources necessary to equip the multimedia lab
component of the New Media Center. The goal of the lab
would be to equip faculty and students with the tools
necessary to create sophisticated presentations, 3-D
graphics, simulations, interactive games, and other forms
of multimedia for use in the smart classrooms, Blackboard,
and student e-portfolios. |
|
Faculty and Staff
|
Identity Management: The ability to provision,
deprovision and synchronize user accounts across multiple
platforms. This system will be able to automatically create
all necessary user accounts within Banner, Active Directory,
E-mail, and Blackboard. Users will have the ability to reset
their own passwords and request rights to additional resources.
Products from Oracle, Microsoft, Sun, and IBM are being evaluated. |
|
Everyone
|
Mobile Computing: The deployment of software
on demand. Clients will be able to access applications from
their personal or work computers using Citrix and Softgrid
clients. New applications could be made available to classes
throughout the academic year without impacting the functionality
of computers within the classrooms and public labs. These
clients will also make the applications portable to students
and employees. |
|
Everyone
|
Office 2007: Office 2007 will be deployed
to the campus by the summer of 2008. Specific deployment
plans are being created and will be posted here as they are
completed. Information Services is working with Human
Resources to coordinate training. |
John Stankiewicz
Patricia Dawson
|
Everyone
|
Oracle Upgrade:
Upgrade the Oracle Database software from Release 9i to 10g. In
addition to new capabilities regarding Oracle, this upgrade is
necessary to comply with Banner software requirements. Two of
three phases are completed, the third is in-process. |
|
Banner Users
|
OSTN: Open Student Television Network
is the first and only 24/7 global television network devoted
to student-produced programming. OSTN's mission is to provide
opportunities for students through resources, community,
exposure, and experience. JCU is working with OSTN
to provide campus access.
Status: tested, not available prior to
Winter 2007-2008 network perimeter changes. Expected
rollout: unknown pending OSTN/OneCommunity agreement to
carry OSTN traffic via OneCommunity network to JCU and
other institutions. |
|
Everyone
|
Outsource
Student Email: Evaluate hosted web services
to provide student e-mail accounts. |
LaMarr Parker
Patricia Dawson
|
Students
|
PC Life Cycle Management: Coordinate
activities to facilitate the yearly upgrade of hardware and
software for office PCs. |
|
Everyone
|
Policies and Procedures: Proper procedures
and policies are required to effectively operate the IS department. |
|
Everyone
|
Residence Hall Phones: The Information
Services Department, along with Residence Life, are trying
to determine the roll of land line telephone and voice mail
service in the residence halls, and how it will all play
out in the near future. With the proliferation of cell phones
on campus, the use of land line services has been on a slow
but steady decline. Federal safety
regulations, as well as statistics and surveys will be examined
to determine the best course of action. |
|
Resident Students
|
Server Virtualization: The division of
one physical server into multiple isolated virtual environments.
This will allow us better utilization of system resources
while improving redundancy and allowing for greater flexibility.
This will also reduce the quantity of physical servers required
which will save space, cooling needs, and power consumption.
Products being explored are VMWare, Citrix, and Microsoft. |
|
Everyone
|
Streaming Media Services: Research and
evaluate alternatives to Windows Media Server. Install/evaluate
PHPMotion as potential YouTube-style media serve for the
JCU community.
|
|
Everyone
|
Vista Deployment: Evaluate the security,
stability, and compatibility of Windows Vista in the campus
environment. Devise a plan and method for deploying Vista
to existing systems and new systems. |
|
Everyone
|
Voice Mail Web PhoneManager: Web PhoneManager allows
subscribers to manage their mailboxes through their preferred
web browser, through the university's intranet or possibly
from outside the office through an Internet connection. |
|
FSA
|
VOIP Installation: VOIP (Voice over Internet Protocol)
will allow for the transmission of our voice traffic over
our internet infrastructure, as opposed to our current TDM
transmission through our PBX over the PSTN (Public Switched
Telephone Network). We are currently researching and comparing
the options of a total VOIP solution vs. a slow migration
through VOIP/PBX integration. We have been and will continue
to demo various VOIP products and try to determine a roadmap
for a successful transition. |
|
FSA
|
|
|
|
| Pending |
|
CATV Re-design: With the advent of DTV (Digital
Television) and its implementation in February 2009,
the university is investigating how cable television
will be delivered to the campus, and the impact it may
or may not have on the students and other customers.
A thorough review will be done on all of the current
CATV equipment and infrastructure to determine what needs
to be done to best position the university for the future.
Please check the Information Services website (www.jcu.edu/is)
in the near future for updates and important information.
|
|
FSA
|
Customer Service: Evaluate and Implement Track-IT
Self-Help and Knowledge Base. |
Patricia Dawson
|
Everyone
|
|
|
|
| Completed |
Argos Upgrade Upgrade the Argos software from Release
3.0 to 3.1, adding new capabilities including a trash bin,
easier report field allignment, improved undo capabilities
and improved charting. |
|
FSA
|
| |
|
|
Blackboard 8.0 Upgrade: Upgrade the Blackboard Learning
System from Release 7 to Release 8. Enhancements include
new self/peer assessment features and a vastly improved Grade
Center. |
|
Everyone
|
Remote Network Redesign:
VPN for remote, secure connectivity
to JCU network, new install. Status:VPN concentrator
(web and fat-client).
Status: complete July 2005. Code and client
upgrades/enhancements ongoing.
Dialup for remote, secure connectivity
to JCU network. Replacement install for EOL,
diminished use gear.
Status - 4-17-2008 - complete, tested; rollout pending
telco hunt group completion.
|
|
FSA
|
Wireless Network Upgrade: Complete
replacement of RadioFrame/Nextel equipment with industry-standard,
market leader Cisco equipment for increased manageability
and ease of use.
This project was completed in Aug 2007. Code
upgrades/enhancements ongoing. Access Point enhancements/augmentation
made when/as needs arise and are identified.
*Note: Since wireless connectivity can vary due to
interference, building remodels, etc, project will be ongoing. Please
alert the Information Services Help Desk of any coverage issues. |
LaMarr Parker
Jamie Spitznagel
|
Everyone
|
