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Our campus is completely wireless. 

Features of the JCU wireless network:

  • Works with current wireless / wi-fi protocols – A, B, G and N
  • Automatically adjusts for access point failures should any occur
  • Automatically notifies the Information Technology Services staff of any wireless system equipment failures
  • Allows more flexibility in access methods
  • Allows users to disable unauthorized wireless networking devices, such as wireless routers, that interfere with the operation of the network


Our wireless system does not support all wireless cards. Users should look for a/b/g/n cards using 2.4 GHz as well as 5GHz.

If you are purchasing a new laptop, please verify through the vendor that the laptop does NOT use Atheros card. We have noticed that some HP/Compaq, Lenovo and some Dell laptops are now using the Atheros cards.  Ask for a different wireless card in your system if the Atheros card is installed by default.

We also recommend that you avoid wireless cards from NetGear, Belkin, DLink DWL-650+ & SMC.

Here is a list of some recommended cards:
CISCO Aironet Linksys Wireless (Subsidiary of CISCO)
Lucent ORiNOCO PC Card Gold 3COM AirConnect 11Mbps Wireless LAN PC Card
Intel 29xxABG Dell TrueMobile 1180 (imbedded PCI card that comes
Intel PRO/Wireless 2011 LAN PC Card                                 in Dell Laptop)

Possible vendors are CDW & Microwarehouse (online), and MicroCenter & Best Buy (local).

Steps you can take to improve your wireless performance:

  1. A dual band (2.4Ghz – 5Ghz) wireless network card for your laptop.
  2. Tablets, cell phones and other wireless devices equipped with dual band (2.4Ghz – 5Ghz)
    wireless adapters are better options.
  3. Eliminate your OWN interference.  Below are some devices that will degrade your wireless
    connection and performance.

-Devices: Microwaves, 2.4GHz cordless phones, wireless gaming controllers, bluetooth devices.





If you have any questions, please contact the Information Technology Services Help Desk at x3005. 

John Carroll University, University Heights, OH 44118  |  (216) 397-1886