JCU Home Page    |   Admission    |   Directories   
 
 
 
 
 
   
 
 
 
 
 
 
Department Phone:
 

    216-397-4261
    216-397-1734 (fax)

 
Help Desk: 
 
    216-397-3005
    helpdesk@jcu.edu
 
 
 
 
 



The Information Technology Services Department provides a
wide range of systems, software and services to students,
faculty, staff and administrative users.

New Postini Email Filtering

https://login.postini.com/exec/login

If you have received messages from “John Carroll Univ. Support” with the subject “John Carroll Univ. has Activated your New Mail Services” or “John Carroll Univ. First Junk Email Safely Quarantined” on or close to June 1st, they are legitimate.

These messages not a phishing scam or virus attempt.

You will want to log into the Postini system to configure the email filtering to your personal preferences.  Help can be found at: http://www.postini.com/services/help.html. 

INCREASED PHISHING/SPAM ATTACKS
There is a Phishing/SPAM message being sent to the John Carroll community, asking for your username, password and DOB, Country or Territory.  DO NOT RESPOND or send any personal information to this message.  The Information Technology Services department has blocked any future delivery attempts from this sender.  John Carroll University or the Information Technology Services department will never ask for this kind of information from you via e-mail.

 
 
  Asset Return Form
 
  G-Mail
 
  Online Special Accounts Request
 
  Student Accounts Move to Campus Domain
 
  New Scantron request form available
 
  Avoiding Germs & Illnesses in the Labs
 
  Student Printing Frequently Asked Questions
 
  VPN Instructions (remote campus access)
 
  Fraudulent messages in e-mail
 


Learn about worms and viruses: a continual threat to your PC!

Click Here to Register your X-Box or PlayStation Game Consoles

 
 

All systems are working properly

Archived Problems  
   
   

 
John Carroll University, University Heights, OH 44118  |  (216) 397-1886