JCU Home Page    |   Admission    |   Directories   
 
 
 
 
 
 

 
 
 
 

 
Department Phone:
 
    216-397-4261
 
Help Desk: 
 
    216-397-3005

 
 
 
 

The Information Services Department provides a wide range of
systems, software and services to students, faculty, staff and administrative users.

  *SONY CUSTOMER ALERT*
   Sony recalls 440,000 Vaio laptops at risk of overheating due to faulty wiring.

   To find out if your VAIO notebook is one of the affected units, please visit this link: http://esupport.sony.com/fixmypc

   For additional information, check out these links:
http://esupport.sony.com/US/perl/news-item.pl?template_id=1&news_id=272

http://money.cnn.com/2008/09/04/technology/sony_vaio/index.htm?postversion=2008090407


There is a Phishing/SPAM message being sent to the John Carroll community, asking for your username, password and DOB, Country or Territory.  DO NOT RESPOND or send any personal information to this message.  The Information Services department has blocked any future delivery attempts from this sender.  John Carroll University or the Information Services department will never ask for this kind of information from you via e-mail.

Report Phishing/SPAM

Block Phishing/SPAM

  Internet Explorer 7 Tabs/Tips :  There are several issues that have been noted when using IE7.  The following link has information for security settings and for using Banner and the VPN software.  Click here.
 
 

Office 2007 and Windows Vista News Information Services is testing and evaluating these two products. For installation updates, click here.

Be sure to download the compatibility pack so you can read Office 2007 documents.

 
 

A new vendor has been added to our list offering discounts to the JCU community.

VPN Instructions (remote campus access)

Clean Access Information
 
Fraudulent messages in e-mail

Learn about worms and viruses: a continual threat to your PC!

Click Here to Register your X-Box or PlayStation Game Consoles

   
   
 
   
   
   

 

John Carroll University, University Heights, OH 44118  |  (216) 397-4294  | (888) 335-6800 (toll-free)   |  (216) 397-4981 (fax)