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Fraudulent Messages in E-Mail

Identity thieves are always active and we would like to employ the entire university community to keep this page up-to-date with the most current scams. If you receive a bogus e-mail on your jcu account, please call 216-397-4261 so we can post it here and notify the rest of the campus.  And NEVER give any information over the Internet unless you initiate the exchange.  A legitimate company will not contact you by e-mail for personal information.  Thank you!

You can report a fraudulent message to the Federal Trade Commission at the following link:


A few examples of fraudulent messages follow:


From: Microsoft [mailto:update@microsoft.com]
Sent: Friday, June 29, 2007 10:04 AM
Subject: Read Me Now !!!


Hackers discovered new bugs on Windows XP versions. Now, your computer is very vulnerable to this attacks, that`s why Microsoft Corporation relased a new patch to protect your sistem! If you do not install this patch, the hackers can attack your computer, break into your sistem and steal passwords or secret informations. In USA over 11,000,000 computers were attacked! Those computers didn`t have installed protection patch! Please download the patch and install it on your computer now!

DOWNLOAD PATCH: =>  http://www.bemont.net/patch.exe


Thank you!

From: Credit Union [mailto:service@cuna.org]
Sent: Wednesday, February 15, 2006 5:44 PM
To: xxx@jcu.edu;
Subject: Update Your Account Details
Importance: High


In attention of all Credit Union  customers,

As the Internet and information technology enables us to expand our services, we are committed to maintaining the trust customers have placed in us for protecting the privacy and security of information we have about you. In order to protect your information against unauthorized access, identity theft and account fraud we earnestly ask you to update your profile.

To get started, please click the link below:


If you received this notice and you are not the authorized account holder, please be aware that it is in violation of our policy to represent oneself as another Credit Union user. Such action may also be in violation of local, national, and/or international law. CUNA is committed to assist law enforcement with any inquiries related to attempts to misappropriate personal information with the intent to commit fraud or theft. Information will be provided at the request of law enforcement agencies to ensure that perpetrators are prosecuted to the fullest extent of the law.

Thanks for your patience as we work together to protect your account.


CUNA Customer Support Center.

This site is directed at or made available to persons in the United States and Credit Union customers only. Persons outside the United States may visit Credit Unions on line. Products and services described, as well as associated fees, charges, interest rates, and balance requirements may differ among geographic locations. Not all products and services are offered at all locations.

Copyright © 2006 Credit Union National Association , Inc.


From: Credit Union [mailto:service@cuna.org]
Sent: Sunday, February 12, 2006 11:23 PM
To: xxx@jcu.edu
Subject: Update Your Account Profile
Importance: High


In attention of all Credit Union customers,

screening the accounts in our system. We recently reviewed your account,
and we need more information to help us provide you with secure service.
Until we can collect this information, your access to sensitive account
features will be limited. We would like to restore your access as soon
as possible, and we apologize for the inconvenience.

Why is my account access limited?

Your account access has been limited for the following reason(s):
* We would like to ensure that your account was not accessed by an
unauthorized third party. Because protecting the security of your
account is our primary concern, we have limited access to sensitive
Credit Union account features. We understand that this may be an
inconvenience but please understand that this temporary limitation is
for your protection.

(Your case ID for this reason is CU1-858-293-717338.)

At Credit Union, one of our most important responsibilities to you, our
customer, is the safekeeping of the nonpublic personal ("confidential")
information you have entrusted to us and using this information in a
responsible manner. Appropriate use of the confidential information you
provide us is also at the heart of our ability to provide you with
exceptional personal service whenever you contact us.

How can I restore my account access?

Please confirm your identity here: Restore My Online Banking and complete the "Steps to Remove Limitations."

Completing all of the checklist items will automatically restore your
account access.


John Carroll University, University Heights, OH 44118  |  (216) 397-1886