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You must call the Help Desk at ext. 3005 to start the conversion process. The migration process will not function properly without contacting the Help Desk. Please call ext 3005 between the hours of 8AM and 4PM. Thank you!


Windows XP Users:

Windows XP does not allow for a smooth transition to the new email platform. Please schedule an appointment for Upgrade to Windows 7 with the Help Desk x3005.

Apple/Mac Users:

Because of the need to install and update a number of additional software components, we are unable to allow User Self Configure for Apple/Mac users at this time. Please contact the department Gmail Coordinator to be scheduled along with all others in your department.


Gmail How To's

Adding Another Gmail Account to your Google Apps Sync

Basic Functions of JCU Gmail

Change your Gmail Password

Create a Gmail Signature

Forward your JCU Gmail Account

Setup an Out of Office Reply

Open a SharePoint Calendar in Outlook

Share my Gmail Calendar




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John Carroll University, University Heights, OH 44118  |  (216) 397-1886