I. User
Authentication
User authentication simply means you need to provide proper
credentials (i.e. your John Carroll Email username and password)
in order to gain access to the network. There are two methods
for entering this information: Web login and Clean
Access Agent.
Web Login
Open Internet Explorer. If your network settings are configured
properly, you should be automatically redirected to the authentication
login page:
This is the authentication page for all machines without the
Clean Access Agent installed.
If you don’t know your Academics Domain username or password,
contact the Help Desk at extension 3004.
| Web Login is the
user authentication method for all non-Windows based computers.
Users running Windows 98 or higher are required to authenticate
using the Clean Access Agent. |
Clean Access Agent
If you are running Windows 98 or higher, you will be directed
to install the Clean Access Agent. For Windows users, the Agent
will now be the method for authenticating.
In the next window, click Download Clean Access Agent button.
Although you can choose to open the file directly, we recommend
saving it to your hard drive so you can re-install at a later
time, if necessary.
Once the Agent installer is saved, double-click to install.
Following the wizard installation instructions should only take
a minute or two.
Once Clean Access Agent is installed, the login window will
appear automatically whenever your computer attempts to access
the network. Enter your Academics username and password and click Login.
| If the Clean Access Agent log in
window doesn't appear automatically, you probably have an
installed firewall (e.g. Norton Internet Security) preventing
the window from popping up. To bypass this problem, modify
your firewall rules to allow Clean Access Agent (port 8905).
The method for modifying the rules vary depending on the
firewall you're running. |
Top of page
II.
Vulnerability Assessment
After you successfully log into the system, Clean Access checks
your computer for vulnerabilities to make sure it meets the necessary
security requirements for connecting to the network. Only compliant
computers are granted full network access. Each
Monday your machine will be revalidated to ensure compliance
for the required software.
What are the requirements for accessing the network?
It's possible that the minimum requirements may vary from
time to time in order to remain proactive in preventing new
viruses and trojans from infiltrating the network. All students
are accountable for keeping their computer updated with current
antivirus software and all operating system security patches.
Here are the current and planned specific requirements that
Clean Access checks:
----------------------------------------------
Windows XP Current requirements:
- Clean Access Agent
- Automatic Updates enabled and set to "Download
and prompt..."
- All Windows Critical updates through SP2
- Up-to-date Antivirus software Symantec/Norton (Provided
to all John Carroll students at no charge), McAfee or TrendMicro
------------------------------------------------
Windows 2000 Current requirements:
- Clean Access Agent
- Automatic Updates enabled and set to "Download and
prompt..."
- All Windows Critical updates through SP4
- Up-to-date Antivirus software Symantec/Norton (Provided
to all John Carroll students at no charge), McAfee or TrendMicro
--------------------------------------------------
Windows ME/98 Current requirements:
- Clean Access Agent
- All Windows Available Critical updates
- Up-to-date Antivirus software Symantec/Norton (Provided
to all John Carroll students at no charge), McAfee or TrendMicro
---------------------------------------------------
Macintosh
Current requirements: call
extension 3004
---------------------------------------------------
Linux
Current
requirements: call
extension 3004
If no vulnerabilities are found, your computer is considered
compliant and is granted full network access. If vulnerabilities
are found, your computer is moved into remediation.
Top of page
III. Remediation
If your computer fails the vulnerability assessment, it is
moved into remediation, and you are provided with directions
for fixing/patching it. You are given temporary
limited network access in order to download any necessary
software. Clean Access distinctinguishes between REQUIRED and
OPTIONAL software.
Missing REQUIRED Software
Required software must be installed before your computer
will be granted network access. If your computer is missing
required software, you'll see a message like this:
Click the Go To Link (or Download)
button to download and install the required software. Because
this is required, you must correct the problem before full
network access is granted.
Missing OPTIONAL Software
At times, Clean Access may notify you of optional software
your computer is missing. If your computer is missing optional
software, you'll see a message like this:
In this example, the installation of the optional
software is a recommendation, not a requirement for full
network access. If you do not want to install the
optional software, simply click Next in
order to gain access to the Internet.
If you'd like to download and install the optional software,
click the Go To Link (or Download)
button.
Top of page
IV. Removing
the Clean Access Agent
The Clean Access Agent is required in all JCU campus residence
halls. If you connect your computer to the Internet somewhere
other than in a residence hall, the Clean Access Agent is not
required and simply will not appear. However, if you move off-campus,
you'll probably want to remove the Clean Access Agent. To do
so, go to Start -> Control Panel -> Add or Remove Programs.
Select Clean Access Agent and click Remove.
Top of page
