Part-time and transfer students will be notified of times, dates and contents of orientation programs. Click here for more information.
STAYING CONNECTED
Access links to all your online tools at www.jcu.edu/is
Becoming part of the John Carroll community means joining our
electronic community as well. There are various ways throughout
your John Carroll career where you will be able to take advantage
of technology to stay connected online with the community at
large. Shortly, you will receive a letter under separate cover
from the University Registrar that provides you with the information
(including e-mail address, BannerWeb ID and passwords/PINs) you
will need to login and start utilizing these online systems.
YOU’VE
GOT E-MAIL! Your John Carroll
e-mail address has been created and messages may already be in
your inbox. E-mail is an official method of communication
at JCU, so once you receive your address and password, be sure
that you set up your account (or forward it to your non-JCU account
for now).
Even before orientation,
you will begin receiving e-mail from JCU offices so be sure to check this account regularly.
Some will be targeted specifically to you, like housing
and orientation information. Others will be broadcast messages
about events, organizations and opportunities on campus. In any
case, your e-mail account is a vital link to the JCU community.
Even when you are not on the JCU campus, you can access your
e-mail. In a browser window, go to webmail.jcu.edu.
You will be asked to supply your e-mail address and e-mail password
to login. More information about configuring your student
e-mail account is available online: http://www.jcu.edu/is/student/email.htm. Please
monitor this e-mail account on a regular basis as it will be
an important source of information.
JCU Computer Recommendations and FAQ
For those considering the purchase of a new
computer we suggest the minimum specifications for a computer
as detailed below.
Notebook:
Intel Core 2 Duo Processor T5000+ 2.0 GHz+
2
Gigabyte RAM
Video card with 128 MB Video Ram
Windows Vista Home Premium or Ultimate
160 Gigabyte hard drive, 5400 rpm or Ultra ATA (minimum)
DVD/CD-RW drive
10/100-Base-T Ethernet network interface card
802.11abg/Wi-Fi capability
An extended ‘no fault’ warranty is recommended
to avoid expensive repairs
Desktop:
Intel Core 2 Duo Processor E4000+ 2.0 GHz+
2 Gigabyte RAM
Video card with 256 MB Video Ram
Windows Vista Home Premium or Ultimate
250 Gigabyte hard drive, 7200 rpm
DVD/CD-RW drive
10/100-Base-T Ethernet network interface card
Each residence hall room has high-speed wired connections to the network for each student. In addition, the JCU campus has a comprehensive wireless network. If you purchase a laptop/notebook you will need 802.11b/Wi-Fi capability already installed, or you can add this capability. If you have any questions about wireless access on campus, please call the Information Services Student Help Line at (216) 397-3004.
John Carroll University does not provide
computer sales to students. However, we do have
arrangements with various vendors that offer discount discount
pricing. The details about this program can be found by
using the links on our website at www.jcu.edu/is/ac/personalpurch.htm
You can use this
program, other large mail-order companies, or your local computer
outlets to obtain your best system pricing.
What if I already have a computer?
While older computers may be sufficient for some of your needs, we recommend
that you bring a computer that meets or exceeds the above guidelines. At
the very least, you will need a Windows-capable computer with a 10/100-Base-T
Ethernet network interface card (and, for a laptop/notebook, an 802.11b/Wi-Fi
card) to access resources on the JCU network. Because computer technology
changes rapidly, you should anticipate upgrading in some manner during your
four years at JCU.
What software do I need?
You should have Windows XP, Vista Home Premium, or Vista Ultimate and the
current version of Microsoft Office which includes Word, PowerPoint and Excel,
and Internet Explorer . This software is provided in our labs.
Be sure to tell your retailer/vendor that you are a student as significant software discounts are available to students. Note: Microsoft Works is not supported in our labs.
Should I purchase Anti-Virus software?
John Carroll licenses Symantec anti-virus software for all JCU students at
no cost to the student. This software is tied directly into the university's
anti-virus system which disseminates new virus detection files as they become
available.
What about Apple Macintosh?
John Carroll’s computing environment is primarily based on Microsoft Windows. Students bringing Macintosh computers to campus will be able to connect to the campus network for e-mail and Internet access, but will have some limitations in accessing or using certain network resources.
Do I need a printer?
You will find it very convenient, if not essential, to have your own printer. While laser printers are accessible at several campus locations, at peak times they are always very busy.
What about computing in my residence hall room?
Computers with Windows and an integrated network interface card will automatically
configure themselves when connected to the residence hall network. If
you wish to connect to the high-speed wired network in the residence halls,
you will need to bring an ethernet cable or buy one at the bookstore. The
campus wireless network is also available in all residence hall rooms. Once
you are connected to the network, you have access to the following from the
residence hall rooms: E-mail, World Wide Web, Instant Messenger, JCU Grasselli
Library catalog and databases, Web-based course registration and other administrative
services.
If you will be bringing a wireless landline telephone to campus we ask you to avoid the 2.4 GHz models. The wireless computer network operates on this frequency and will cause significant static during phone conversations. The phone will also adversely affect the wireless network.
What is Clean Access?
Clean Access is a network security system that checks machines in the residence halls weekly to ensure that anti-virus software is up to date and the systems are patched with all critical updates. All computers must pass these checks to get online.
What if I live off-campus?
Access to the resources listed above can be gained through an Internet Service Provider (ISP). (There may be some limitations with some ISPs.)
How do I learn about the student labs? E-mail? Voice Mail? Phones?
During the Fall Orientation program, Information Services will be offering orientation sessions for students. These sessions will give participants hands-on experience logging onto our systems, getting to e-mail, and running software. The sessions will be offered several times during the weekend, and you will be pre-registered to one of them.
Complete instructions about the campus telephone system, long distance service, and voice mail can be found on our web site, www.jcu.edu/is/phonefsa.htm.
Who can I contact for more information?
If you have any questions, either before or after you arrive on campus, please call the Information Services Student Help Line at (216) 397-3004. During the summer, the Help Line is staffed Monday through Thursday from 8 a.m. to 8 p.m. and Friday 8 a.m. to 5 p.m. Eastern Time. Or, you may address questions via e-mail to helpdesk@jcu.edu. Also, you can visit our web site.
