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Department Phone:
 
    216-397-4261
 
Help Desk: 
 
    216-397-3005
    helpdesk@jcu.edu

 
 
 
 
 

VPN Instructions

Navigate to https://sslvpn.jcu.edu and log in using CAMPUS credentials (note that https:// MUST be specified)

Download the appropriate agent for your computer, then open and install:

Click Run when presented with the Open File - Security Warning:

Click "Next" 3 times to complete the installation.

Open the GlobalProtect agent from the system tray.

Click View and select Advanced View.

Select the Settings tab.

Fill in Username and Password using CAMPUS credentials.

Fill in Portal with sslvpn.jcu.edu

Click Apply.

To connect, right-click the Global Connect icon in the system tray, and select Connect.  Note the red "X" on the globe icon changes to a shield.

To Disconnect, right-click the Global Connect icon in the system tray, and select Disconnect.  Note the red "X" on the globe icon will reappear.

John Carroll University, University Heights, OH 44118  |  (216) 397-4294  | (888) 335-6800 (toll-free)   |  (216) 397-4981 (fax)