JCU Home Page    |   Admission    |   Directories   
ITS Home



    216-397-1734 (fax)



Symantec Anti-Virus

John Carroll University provides free access to the Norton Antivirus software. The download is available exclusively on campus. Follow the links below to install...

FSA (Faculty, Staff, Administration):
Symantec Anti-Virus will be automatically deployed to your office systems.
To install it on your home computers, go to http://symantec.jcu.edu and enter your campus username and password.

Students Only:
A valid campus domain account will be required to download the software.  You will need to log in with campus\username and your campus domain password.


For any Windows Operating Systems patches, use the Windows Update site.

Norton Vista™/Upgrade: 
If you purchased Norton Antivirus 2006 or Norton Antivirus 2007, they are eligible for Microsoft® Windows Vista™ compatibility update.  Follow this link:  http://www.symantec.com/home_homeoffice/themes/vista/compatibility.jsp

Adware and Spyware

We strongly recommend downloading and using SpyBot Search and Destroy and Ad-Aware. Paid “Professional” versions are available, or free versions can be downloaded for individual use. Be sure to select the update options on both products for maximum protection.

Spybot S & D

Ad-Aware (This program has been removed, do not install Ad-Aware.)

Virus Removal Tools

Symantec Web Site

AIM Virus Fix:

Protect your system from viruses by being cautious about the attachments and links you open.

Additional Virus Removal Tools

Nimda Information and Fix
Nimda.a Removal Tool (open file and select "start") http://securityresponse.symantec.com/avcenter/venc/data/w32.nimda.a@mm.removal.tool.html

Nimda.e Removal Tool (open file and select "start") http://securityresponse.symantec.com/avcenter/venc/data/w32.nimda.e@mm.removal.tool.html

Sircam Information and Fix
Sircam Removal Tool (open file and select "start")

Klez Information and Fix
Klez Removal Tool (open file and select "start") http://securityresponse.symantec.com/avcenter/venc/data/w32.klez.removal.tool.htm

SobigF@mm Information and Fix http://securityresponse.symantec.com/avcenter/venc/data/w32.sobig.f@mm.html
Removal Tool (open file and select "start")

Welchia.Worm Information and Fix http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html
Removal Tool (open file and select "start")

Blaster.Worm Information and Fix http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html
Removal Tool (open file and select "start")
Windows Security Patch (Your system will prompt you for this install if it is required.)

Sasser Worm Information and Fix http://securityresponse.symantec.com/avcenter/venc/data/w32.sasser.worm.html
Windows Sasser Patch for XP systems
Windows Sasser Patch for Windows 2000 systems
Removal Tool (open file and select "start")

John Carroll University, University Heights, OH 44118  |  (216) 397-1886