FREQUENTLY ASKED QUESTIONS
How do I register for classes?
Currently enrolled students will be assigned a priority registration date and time (Time Ticket) that they can access on Banner Web using their Banner IDs and PINs. During their registration times, students may register on-line or in-person in the Student Service Center (room 037 on the lower level of the Administration Building). Students registering in person must bring an Academic Program Recommendation (APR) form signed by their advisor.
I don't remember my Banner ID and PIN. Who can provide me with this information?
Students may come with proper identification to the Office of the Registrar (room B102a on the first floor of the Administration Building) to receive their Banner ID and PIN information. To protect students and alumni, no telephone requests for this information will be granted.
I moved. How do I change my address with the university?
Address changes are processed by the University Registrar's Office. Students and alumni must complete the official form and return it to the Student Service Center or the Office of the Registrar. Students will bear full responsibility for any consequences resulting from their failure to report promptly new addresses or name changes, thereby delaying or preventing receipt of communications from the university or postponing access to their academic records. Failure to receive a bill does not waive the requirement for payment when due.
How do I access my grades and coursework information?
Students may have access, on a read only basis, to their own academic records. To use this service students must utilize their Banner IDs and PINs, and then view the records on Banner Web.
How do I request a transcript?
Students who wish transcripts of records in order to transfer to other schools or for other purposes may see our Transcripts page to view directions and download a Transcript Request Form. Students may also apply in person in the Student Service Center (room 037 on the lower level of the Administration Building). To protect students and alumni, no telephone requests for transcripts will be honored. A fee of $3.00 is required for each transcript. Transcripts are released only when all outstanding balances have been paid.
I need a form filled out to be covered on my Parent's Health Insurance Policy, to get a Good Student Discount on auto insurance, or to verify my academic information for other purposes. Where do I have this done?
Students who wish us to verify enrollment or academic information may either come in person to the Registrar's Office and fill out a request form or click on Academic Records Verifications to view instructions and download our request form. Once the application is completed fully, it should be faxed, mailed, or hand delivered to the Registrar's Office (room B102a on the first floor of the Administration Building). The Office of the Registrar will only verify current and previous enrollment. Verification for future semesters will be certified only after students have registered for that semester.
I am a veteran. What is the procedure for applying for Veterans Educational Benefits?
Veterans Educational Benefits are available to eligible, degree seeking veterans. Each time veterans register, they must complete the necessary forms in the Registrar's Office in order to initiate or continue payment of benefits. Veterans should notify the Registrar's Office whenever a withdrawal or change in course load takes place. The Veterans Administration must be notified as soon as possible. Adjustments in training time and rate of pay become effective on the date students formally withdraw from courses. Therefore, timely reporting to the Registrar's Office of all withdrawals will decrease the possibility of overpayment.
I am a current student at John Carroll University who would like to take courses as a transient student at another college. How would I receive transfer credit hours for this work?
Before enrolling in classes at another college, students will ordinarily first consult with their advisor. Then they must obtain permission from the appropriate Dean at the home institution and complete a Student Transient Petition Form. Once a student's petition has been approved and the classes have been completed, the Office of The Registrar will evaluate the coursework upon receipt of the student's official transcript from the host institution. The host institution must mail this official transcript directly to the Office of The Registrar. A Transfer Credit Evaluation Form will then be mailed to the student. A grade C or better is required for transfer of credit. In such cases, only the credits are transferred; the grades received do not affect the student's quality-point average at John Carroll.
I can't find the class that I want on campus. Do I have any options other than taking a course as a transient student?
John Carroll University and other colleges that participate in the Northeast Ohio
Council on Higher Education Cross Registration Program allow full-time students with a 2.0 or better grade-point average to register for one course per semester at other participating institutions. This is an enrichment program, and courses eligible for cross registration are those normally not available at the home institution. Certain restrictions apply, and approval must be granted by the Director of Academic Advising, or the Assistant Dean of the appropriate college, and the Registrars at the home and host institutions. See your academic advisor for details.
I'm not sure where my class is being held? Where can I find this information?
Permanent room assignments will be made prior to the beginning of the semester. Students should access their schedules on Banner Web before classes begin for accurate and up to date room and instructor information. Please see our Campus Map and Building/Room Number Guide for assistance.
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