Health Benefits
Our plans provide access to quality healthcare, including medical, prescription drug, dental, and vision coverage. Employees can choose from multiple plan options to fit their needs, with competitive premiums and employer contributions. Additional wellness resources, preventive care, and support programs help ensure a balanced and healthy lifestyle for our faculty and staff.
Benefits Eligibility
Employee Benefits Overview
John Carroll University offers comprehensive medical, dental, and vision benefits for eligible employees and their families. The summary below is intended for public audiences. For plan documents, monthly rates, and enrollment details, current employees should visit myJCU (login required).
Medical
Our medical plans are designed to provide quality care, flexibility, and value—covering preventive services, primary and specialty care, urgent care, and hospitalization. Depending on eligibility and selection, options typically include a traditional PPO and a high-deductible health plan with HSA.
Virtual Care (Telemedicine)
Members have access to 24/7 virtual visits for common, non-emergency conditions, offering convenient care from home or on the go. Virtual care is provided through our health plan partners’ telemedicine platforms.
Current employees: See specific plan options, coverage details, and monthly rates on myJCU.
Dental
Dental benefits support preventive care and treatment, typically including routine exams and cleanings, basic and major services, and orthodontia options depending on the plan. Employees can choose between a preferred provider (PPO-style) option or a managed care (DHMO-style) option where available.
Current employees: View plan summaries, coverage levels, and rates on myJCU.
Vision
Vision coverage helps with eye exams, lenses, frames, and contact lenses through national networks. Plans typically include annual exams and an eyewear allowance on a regular cadence.
Current employees: Compare vision plan details, provider networks, and rates on myJCU.
Get the Details
- myJCU (login required): plan documents, monthly rate sheets, provider directories, and enrollment information.
- Questions from prospective employees? Contact the Human Resources team via the Human Resources page.
Need help with benefits?
Center for Benefits Management (CBM) customer service team is available to JCU employees to who participate in the University’s health plans to address questions or concerns pertaining to your medical, prescription drug, dental, and vision benefits at no charge. CBM can answer all types of benefits questions, from eligibility and coverage under our plans, all the way to assisting you navigate complicated billing situations.
The Center can be reached at 1-877-250-9001, Monday through Friday from 9:00am-5:00pm. Please keep this number for reference to use as your first point of contact for any health benefits questions.
