Christina Moran

Background

Dr. Christina Moran is an award-winning licensed psychologist and expert on creating sustainable behavioral change. Having coached leaders and high-potentials at mid-sized through Fortune 100 firms, she has demonstrated exceptional results in a variety of areas including leadership, people operations, organizational effectiveness, marketing, international collaboration, and analytic insights. An evidence-based thought leader, Dr. Moran's research has been published in a number of top-tier peer-reviewed journals as well as Harvard Business Review. Christina obtained her doctorate and master's from the University of Akron's nationally ranked industrial/organizational psychology program and her bachelor's of science in psychology with a minor in Spanish from John Carroll University. She is licensed to practice psychology by the state of Ohio.

Areas of Expertise

• Business
  Psychology
  Organizational Behavior
  Organizational Development
  Industrial/Organizational Psychology
  Learning & Development
  Leadership Development
  Statistics
  Research

Research Interests

Motivation
Emotional regulation
Women's issues in the workplace
Self-determination theory
Display rules
Experience sampling
Profile analysis
Advanced statistical methods
Healthcare

Education

The University of Akron, Doctor of Philosophy, Industrial & Organizational Psychology 2013
The University of Akron, Master of Arts, Industrial & Organizational Psychology 2009
John Carroll University, Bachelor of Science, Psychology, Spanish 2007

Courses Taught

Publications

Refereed Publications

Gabriel, A. S., Volpone, S. D., MacGowan, R. L., Butts, M. M., & Moran, C. M. (2020). When work and family blend together: Examining the daily experiences of breastfeeding mothers at work. Academy of Management Journal. Winner of the William A. Owens Scholarly Achievement 2022 Award. Winner for the AOM OB Division Best Paper of 2021 Award. Finalist for the 2021 Scholarly Achievement Award from the HR Division of AOM. April 2020 - Featured by S. D. Volpone on Fox School of Business’ Catalyst Podcast. December 2019 - Featured by A. Sorensen for the University of Colorado Boulder’s CU Boulder Today. December 2019 - Featured by Academy of Management Insights. December 2019 - Featured by A. Sorensen for Phys Org. December 2019 - Featured by E. Hardison for BabyGaga. November 2019 - Featured by A. S. Gabriel, S. D. Volpone, R. L. MacGowen, M. M. Butts, & C. M. Moran for Harvard Business Review. November 2019 - Featured by Futurity. November 2019 - Covered by C. Werber for Quartz at Work. October 2019 - Featured by A. S. Gabriel for the University of Arizona’s Eller College of Management. October 2019 - Discussed by M. Boccella for Metro MBA. October 2019 - Discussed by A. Batt for On the Verge Magazine. June 2019 - Discussed by S. D. Volpone for the Leeds School of Business.

Gabriel, A. S., Cheshin, A., Moran, C. M., & Van Kleef, G. (2016). Enhancing emotional performance and customer service through human resources practices: A systems perspective. Human Resources Management Review (Special Issue on Organizational Drivers of Customer Service Outcomes), 26, 14-24.

Gabriel, A. S., Moran, C. M., & Gregory, J. B. (2014). How can coaching affect employee well-being and performance? An application of self-determination theory. Coaching: An International Journal of Theory, Research and Practice, 7(1), 56-73.

Gabriel, A. S., Diefendorff, J. M., Chandler, M. M., Moran, C. M., & Greguras, G. J. (2014). The dynamic relationships of work affect and job satisfaction with perceptions of fit. Personnel Psychology, 67, 389-420.

Gabriel, A. S., Erickson, R. J., Moran, C. M., Diefendorff, J. M., & Bromley, G. E. (2013). A multilevel analysis of the effects of the Practice Environment Scale of the Nursing Work Index on nursing outcomes. Research in Nursing & Health, 36, 567-581.

Moran, C. M., Diefendorff, J. M., & Greguras, G. J. (2013). Understanding emotional display rules at work and outside of work: The effects of country and gender. Motivation and Emotion, 37(2), 323-334.

Moran, C. M., Diefendorff, J. M., Kim, T-Y., & Liu, Z-Q. (2012). A profile approach to self-determination theory motivations at work. Journal of Vocational Behavior, 81, 354-363.

Edited Book Chapters
Gabriel, A. S., Arena, D. F., Calderwood, C., Campbell, J. T., Chawla, N., Corwin, E. S., Ezerins, M. E., Jones, K. P., Klotz, A. C., Larson, J. D., Leigh, A., MacGowan, R. L., Moran, C. M., Nag, D., Rogers, K. M., Rosen, C. C., Sawyer, K. B., Shockley, K. M., Simon, L. S., & Zipay, K. P. (2022, October). Building thriving workforces from the top down: A call and research agenda for human resource management to proactively support employee well-being. Research in Personally and Human Resources Management.

Pugh, S. D., Diefendorff, J. M., & Moran, C. M. (2012). Emotional labor: Organizational level influences, strategies, and outcomes. In A. A. Grandey, J. M. Diefendorff, & D. E. Rupp (Eds.), Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work. New York: Psychology Press/Routledge.

Conference Proceedings

Volpone, S. D., Gabriel, A. S., Campbell, J. T., MacGowan, R. L., & Moran, C.M. (2019, April). Examining workplace support for breastfeeding women: A fuzzy set approach. In H. K. Cheung & E. King (Co-Chairs), From pregnancy to permanent motherhood: Experiences of working mothers in the field. Symposium conducted at the 34rd Annual Conference of the Society for Industrial and Organizational Psychology, Atlanta, GA.

Gabriel, A. S., Volpone, S. D., MacGowan, R. L., & Moran, C.M. (2018, August). A multi-study investigation of the daily experiences of breastfeeding mothers at work. Paper presented at the presented at the 78 th Annual Conference of the Academy of Management, Chicago, IL.

Gabriel, A. S., Volpone, S. D., MacGowan, R. L., & Moran, C. M. (2018, April). Daily experiences of breastfeeding women at work. In S. D. Volpone & A. S. Gabriel (Co-Chairs), Women at work: New considerations and advancements in research and practice. Symposium conducted at the 33rd Annual Conference of the Society for Industrial and Organizational Psychology, Chicago, IL.

Nolan, M., Diefendorff, J. M., Gabriel, A. S., Moran, C. M., & Chandler, M. (2017, April). Event-level motivation profiles: Implications for momentary affect and well-being. In J. M. Sundie & D. J. Beal (Co-Chairs), Using latent profiles to capture emotional complexity. Symposium conducted at the 32nd Annual Conference of the Society for Industrial and Organizational Psychology, Orlando, FL.

Gabriel, A. S., Moran, C. M., & Gregory, J. B. (2014, September). Humanistic coaching and self-determination theory: Implications for employee performance, motivation, and well-being. Poster presentation conducted at the 2014 Annual Institute of Coaching meeting, Boston, MA.

Moran, C. M., Diefendorff, J. M., Erickson, R. J., & Gabriel, A. S. (2014, May). Unit-level display rules, nurse well-being, and patient outcomes. In A. S. Gabriel & J. M. Diefendorff (Chairs), Multilevel emotional labor: Advancing research to the next level. Symposium presented at the 29th Annual Society for Industrial and Organizational Psychology meeting, Honolulu, HI.

Gabriel, A. S., Cheshin, A., & Moran, C. M. (2013, August). Are HR practices actually targeting emotional performance? A review and research agenda. In E. Djurdjevic & S. A. Conroy (Chairs), Exploring new avenues at the interaction of HRM and affect. Manuscript presented at the 73rd Annual Conference of the Academy of Management, Lake Buena Vista, FL.

Gabriel, A. S., Gregory, J. B., & Moran, C. M. (2013, August). Coaching for the self and performance: An application of self-determination theory. Manuscript presented at the 73rd Annual Conference of the Academy of Management, Lake Buena Vista, FL.

Gabriel, A. S., Moran, C. M., Diefendorff, J. M., Benedetti, A. A. (2012, August). The influence of HR practices on employee emotional displays. Presentation conducted at the 72nd Annual Conference of the Academy of Management, Boston, MA.

Gabriel, A. S., Moran, C. M., Diefendorff, J. M., & Erickson, R. J. (2012, August). A multilevel exploration of the effects of the Nursing Work Index on nursing outcomes. Presentation conducted at the 72nd Annual Conference of the Academy of Management, Boston, MA.

Moran, C. M., Diefendorff, J. M., Kim, T-Y., & Liu, Z-Q. (2012, April). A profile approach to self-determination theory motivations. Poster presentation conducted at the 27th Annual Society for Industrial and Organizational Psychology meeting, San Diego, CA.

Chandler, M. M., Greguras, G. J., Diefendorff, J. M., Gabriel, A. S., & Moran, C. M. (2011, April). An event-level analysis of links of autonomous and controlled motivation with employee well-being. In J. M. Diefendorff & M. M. Chandler (Chairs), Advances in Research on Self-Determination Theory at Work. Symposium conducted at the 26th Annual Society for Industrial and Organizational Psychology meeting, Chicago, IL.

Diefendorff, J. M., Gabriel, A. S., Greguras, G. J., Chandler, M. M., & Moran, C. M. (2011, April). Affect and perceived person-environment fit: An event-level analysis. In L. Petitta & J. M. Diefendorff (Chairs), Advances in understanding the links of emotions and context. Symposium presented at the 26th Annual Conference of the Society for Industrial and Organizational Psychology, Chicago, IL.

Beck, J. W., Saluan, C. M., & Usher, A. L. (2009, August). Top-down and bottom-up activation of goal orientation. Poster presentation conducted at the 117th Annual American Psychological Association meeting, Toronto, Canada.

Diefendorff, J. M., Saluan, C. M., & Greguras, G. J. (2009, April). Emotional display rules at work and outside of work: An international comparison. In A. A. Grandey (Chair), Contextualizing emotion display requirements and their outcomes. Symposium conducted at the 24th Annual Society for Industrial and Organizational Psychology meeting, New Orleans, LA.

Technical Manuals and Research Reports

Moran, C. M., Gabriel, A. S., Diefendorff, J. M., Erickson, R. J., & Steiner, M. (2011). Spreading good C.A.R.M.A.: Interim report. Akron, OH: The University of Akron.

Gabriel, A. S., Moran, C. M., Chandler, M. M., & Diefendorff, J. M. (2009). Daily motivation and mood: ESM field manual. Akron, OH: The University of Akron.