Renewal Process

Every semester in AIM

1. Request accommodations: Log into AIM and select the courses/accommodations you wish to use.
2. Acknowledge SAS policies: Complete any required acknowledgments.
3. Send accommodation letters to faculty: Use AIM to deliver letters and discuss logistics with your instructors.

Email your instructor (template)

Copy, personalize, and send after you release your letters in AIM.

Subject: Accommodations for [COURSE CODE/SECTION]

Hello Professor [Last Name],

I’ve released my accommodation letter through AIM for [Course Name].
Could we confirm logistics for [list key items, e.g., extended time/reduced-distraction testing, materials]?

Upcoming assessments:
- [Quiz/Exam + date]
- [Other relevant dates]

Thank you for your support.
[Your Name]
    

Testing accommodations

Where do I take my test?

• SAS Testing Center — if you use approved specialized software (e.g., text-to-speech, speech-to-text, word processor) or equipment (e.g., computer use noted on your LOA).
• Satellite Testing Center (STC) — for other testing accommodations (e.g., extended time, reduced distraction) when not provided in the classroom/department.

How to schedule

1. Email the Test Proctor at testproctor@jcu.edu at least 3 business days in advance with your class name, instructor, date/time, and exam length.
2. Complete the student section of the Exam Administration Form and provide it to your instructor (PDF/Word links provided by SAS).

SAS Testing Center hours

Monday–Friday, 8:30 a.m.–5:00 p.m. Questions? Email sas@jcu.edu.

If something isn’t working

1. Talk with your instructor about the specific accommodation.
2. Contact SAS at sas@jcu.edu or (216) 397-4967.
3. If unresolved, see the Disability-Related Grievance Policy.