Office of Campus Safety
A safe campus is a shared effort. Our team protects and supports the JCU community 24/7 with emergency response, safety escorts, proactive patrols, and timely alerts. If you see something, say something—right away.
In an emergency, call 911 or JCU Police Dispatch.
What We Do
24/7 Response & Patrols
JCUPD officers staff campus around the clock in foot, bike, and vehicle patrols, responding to emergencies and safety concerns at any time.
Safety Escorts
If you feel uncomfortable walking on campus, call JCU Police Dispatch any time, day or night, and an officer will meet you for an escort.
Timely Alerts
JCU uses JCU Alert (Rave) to deliver urgent notifications by text, voice, and email so you can act quickly.
When It’s an Emergency
Follow these steps to get help as quickly as possible.
If there’s immediate danger, call 911.
For any life-threatening situation, dial 911 first.
On campus, call JCU Police Dispatch.
Reach JCUPD 24/7 at 216-397-1234. Share your name, exact location, what’s happening, and a callback number.
For a medical emergency, call dispatch and stay on the line.
Call JCU Police Dispatch and follow dispatcher instructions. Do not move the person unless directed.
Follow official alerts.
If broader action is needed, you will receive JCU Alert (Rave) messages with guidance.
Services & Resources
Safety Escorts (24/7)
Request an escort to any campus location if you feel unsafe walking. Call JCU Police Dispatch.
JCU Alert (Rave) Notifications
Get urgent safety messages via text, voice, and email. Review or update your preferences in the JCU Alert login.
Emergency Procedures
Know what to do in medical, criminal, weather, or other emergencies. Review the University Emergency Response Guide and scenario pages.
Report a Crime or Submit a Tip
On campus: call JCU Police Dispatch for emergencies, crimes in progress, and non-urgent tips. Off campus: call 911 or local police. Be ready to share your location and a description.
Courtesy and Convenience Phones
Use on-campus courtesy phones (including residence hall entrances) to reach campus services. Note: some phones cannot dial off-campus numbers.
Parking & Transportation
Questions about permits or citations? Contact the Parking Office at 216-397-CARS (2277).
Frequently Asked Questions
How do I request a safety escort?
Call JCU Police Dispatch any time, day or night, and an officer will meet you for a campus escort.
How do I report something non-urgent or submit a tip?
Call JCU Police Dispatch. Dispatch handles emergencies, crimes in progress, and non-urgent tips through the same line, 24/7.
How do I sign up for JCU Alert (Rave)?
Log in to the portal and confirm your mobile number, add emails, and set your preferences: JCU Alert login.
What number should I save in my phone for campus emergencies?
Save JCU Police Dispatch: 216-397-1234 for on-campus needs and 911 for off-campus or immediate local response.
Where can I find official emergency procedures?
Visit jcu.edu/emergency for the Emergency Response Guide and scenario-specific instructions.
Who handles parking questions?
The Parking Office can help with permits and citations at 216-397-CARS (2277).
