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All full-time, part-time and reduced hour staff employees are required to participate in the annual performance review process. Employee accomplishments, opportunities for improvement, professional development objectives and annual goals are discussed and documented.  In addition, during this process the employee’s current job description is reviewed and, if necessary, updated.

The 90 Day Probationary Evaluation and the Annual Staff Performance Evaluation are administered electronically.  Below are resources and commonly used tools regarding the performance management process:

    Overall Performance Categories

    The annual performance evaluation provided for each employee should reflect the supervisor’s objective feedback regarding the employee’s work performance, contributions to the University, and how they demonstrate organizational competencies (found in job descriptions) for the period under review. Additionally, the review should include input from the employee and others with whom they work. Constructive feedback is also essential as opportunities for development are an important element to employee performance development and professional growth.  The overall annual performance rating category reflects the employee’s overall work performance and contributions for the period being reviewed.  Below is a chart of examples of what each category “looks like” in regards to demonstrated actions and behaviors.

    Performance Category Examples


    John Carroll University Values

    Outstanding Teamwork & Collaboration: Recognizes employees caring for the whole person (cura personalis) through fostering exemplary cooperation, collaboration and open communication on a project or other significant program or activity that advances departmental goals and / or enhances an integrated student learning experience.

    Enhancing the Student Experience: Recognizes employees choosing the greater good (the magis) through making choices that result in the greater good for our students and the University by creating, supporting and/or actively participating in an innovative project, event, group or program that enhances the student experience.

    Striving for Excellence: Recognizes employees who strive for excellence (ad majorem dei gloriam) by taking initiative and performing a job function with extraordinary care, attention to detail and precision.

    Promoting an Inclusive Community: Recognizes employees who model inclusivity and respect for diversity with the University community through their positive interactions with others.

    Leadership Excellence: Recognizes employees who demonstrate ethical leadership as positive agents of change for and with others. These employees also exhibit the values of honesty, integrity, courage and collaboration in engaging the University community.

    Demonstrating Service in Solidarity: Recognizes employees who go beyond the call of duty to make a positive difference for others by working with individuals and communities in need of assistance.

    Innovative Solutions & Creativity: Recognizes employees who care for the University’s mission (cura apostilica) by exercising innovation, adaptability and stewardship in ways that enhance the long-term sustainability and viability of the University so it may continue to advance its Jesuit mission.


    Performance Indicator Descriptions

    Demonstration of Mission & Inclusivity: Demonstrates awareness of the mission, vision and goals of the University. Actively promotes a culture of inclusive excellence; supports or improves diversity of the faculty, staff and student body.

    Quality & Quantity of Work: Completes all phases of work thoroughly, effectively and accurately. Achieves expected results in a timely fashion. Accomplishes assigned work of a specified quantity within a specified period of time.

    Reliability: Consistently reports to work and to meetings as scheduled or required, on time and prepared.

    Initiative/Creativity: Self-reliant, resourceful and creative in meeting objectives; follows through on assignments and modifies or develops new ideas, methods or procedures to effectively meet changing circumstances. 

    Cooperation with Others: Works well with others and demonstrates a willingness to cooperate. Is courteous and effective in dealing with co-workers, subordinates, supervisors and constituents.\

    Relationship with Supervisor: Responds appropriately to supervisory directions and comments. Seeks appropriate guidance from the supervisor and communicates effectively regarding assignments.

    Capacity to Develop: Demonstrates the ability and willingness to accept new and/or more complex duties and responsibilities.