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Program Description

IMPACT Solutions is an Employee Assistance & Work/Life Program (EAP) offering counseling, training, organizational development and much more.

This employer-paid benefit offers confidential support to you and your household members, dependents living away from home, parents & parents-in-law.  Your EAP can help you reduce stress, improve mental health, and make life easier by connecting you to the right information, resources, and referrals. 

IMPACT Solutions covers a wide spectrum of personal and work-related challenges and daily living matters including stress/family issues, depression, anxiety, substance abuse, legal and financial pressures, child and elder-care needs, and other commonly experienced concerns. Below is a summary of program features:

  • 24/7/365 phone support by calling 1-800-227-6007
  • Access to a broad network of licensed, masters level mental health counselors, through face-to-face or video counseling sessions 
  • Legal, financial, and identity theft recovery assistance
  • Child & elder care referral locators
  • A comprehensive member portal with articles, resources, referral locators and interactive features
  • Life Coaching
  • Medical advocacy
  • Set up your member portal at (company code: jcueap)

Employees are encouraged to contact IMPACT Solutions directly at 1-800-227-6007 or through the member portal.



IMPACT Solutions Complimentary Webinars

To register for upcoming webinars or view recorded webinars, please visit