Common Concerns, FAQ's, and Resources
The Academic Success Center is located in the Mastrantoni Family Student Success Commons on the second floor of the Grasselli Library. We are co-located with the Career Center, our collaboration partner.
You can visit us in person in the Grasselli Library or reach us by:
Phone - 216.397.4211
Email - firstname.lastname@example.org
Follow us on social media for important academic tips and deadlines:
Instagram - jcu_success
Facebook: JCU Academic Success
Students can make an appointment with an Academic Success Advisor through Handshake. Schedule an appointment in 3 easy steps:
1. Login to jcu.joinhandshake.com
2. Use your John Carroll email as a username and set your own password
3. Click on this link on Handshake to schedule an Academic Success appointment. Select the type of appointment you are interested in and a time that works best for you!
You may also call 216.397.4211 or email email@example.com to set up an appointment.
The Academic Success Advisors in the Academic Success Center who advise Deciding students can talk with students about choosing a major. In addition, the Career Advisors in the Career Center regularly meet with students about major and career selection. Students can make an appointment in Handshake for either department to start this conversation.
The terms “drop” and “withdrawal” are not interchangeable at John Carroll. A student drops, or removes a registered course from their schedule, during the Add/Drop period specified by the Office of the Registrar. Dropping a course leaves no record of registration on the transcript. After the Add/Drop period ends, a student withdraws from a course to remove it from their schedule. A course withdrawal is noted as a W on the transcript and does not impact a student’s grade point average. However, the credits carried by the course are considered as attempted credits.
Students are considered enrolled in a course until they have completed formal drop and/or withdrawal procedures. Students who never attend or stop attending a course without following proper drop and/or withdrawal procedures automatically receive a WF, which is a failing grade and is computed in the grade point average.
New, first-year and transfer students in their first term of enrollment who wish to drop or withdraw from a course must first consult with their advisor. The advisor will then contact Student Enrollment and Financial Services (SEFS) to process the withdrawal request. All other continuing students are not required to consult with their advisor, but must still visit Student Enrollment and Financial Services to process the drop or withdrawal.
Registration guidelines, dates, and deadlines for part-term and full-term courses are posted on the Office of the Registrar’s webpage.
If you were registered for 12 credits at the end of the add/drop period (that is, you have been billed for 12 credits), and go below 12 credits as a result of a course withdrawal, then you are still considered as a full-time student for most scholarships.
However, dropping below 12 credits may have consequences for international students on a student visa, student-athletes, and students with external scholarships (e.g., scholarships paid by the US Department of Veteran Affairs).
Thus, if a course withdrawal could leave you attending less than 12 credits, please check with your advisor and Student Enrollment and Financial Services that you can do it.
There are three ways for students to get help with time management or other study skills. Students can schedule an appointment with an Academic Success Advisor, our full-time professional staff through Handshake for one-on-one academic coaching. Students can also meet with a Peer Success Advisor (student staff) for academic coaching from a student’s perspective. Finally, students can enroll in AS 112, Academic Success Strategies, a 1-credit course designed to help students develop learning strategies, time management, goal setting, and other academic skills. Students will reflect on motivations, achievements, and challenges in college, while identifying helpful campus resources, building community, and taking tangible steps to become a more successful student.
Academic Warning - Students are placed on Academic Warning whenever their semester average drops below 2.0 while their cumulative average remains above this minimum.
The University reserves the right to consider other indicators of satisfactory progress toward degree completion in its determination of Academic Warning. These indicators include an unsatisfactory grade point average in the major (as required by the department) or Boler Core (below a 2.0 GPA), or multiple course Failures and Withdrawals. Students may remain on Academic Warning for two consecutive semesters. Students who do not improve their academic record after two semesters on Warning will be placed on Academic Probation.
Students may not appeal the sanctions of Academic Warning and Probation.
Academic Probation - Students are placed on Academic Probation when their cumulative grade point average drops below a 2.0, or who have been on Academic warning for two consecutive semesters. Students on probation are subject to the following restrictions:
- Course registration is limited to 12-13 semester hours.
- Varsity student-athletes may not compete nor travel with teams for competition. They may sit on the bench at home competitions, but not in uniform. In order to practice while on Academic Probation, a student may initiate a "Permission to Practice Procedure," which involves signatures of approval and must be processed in the Office of the Registrar. The student will be charged a season of eligibility for team practice. Summer team travel is permitted with Coach and Athletic Director approvals.
- They may not pledge a fraternity or sorority, or hold any elective or appointive office on campus. Students remain on Academic Probation for at least one semester until the 2.0 cumulative grade point average is earned. Probationary status may extend for up to two, consecutive semesters.
Students may not appeal the sanctions of Academic Probation.
Students must apply for graduation through the online Graduation Application available through their Banner account during the period announced in the University calendar.
Graduation requirements include general requirements, all Core requirements, and all requirements for the major. Successful completion of at least 120 semester credit hours, with a quality-point average of at least 2.0, is required for graduation. This minimum average must be met in the major and overall. In addition, the Boler College of Business requires a 2.0 average in the business courses. The College of Arts and Sciences requires students to meet with their major advisor to review the completion of their degree. An audit signed by the department chair is required by some interdisciplinary programs and should be returned to the Registrar’s Office.
Student academic records are sealed at the time the degree is conferred. After the degree conferral date, changes—with the exception of errors or omissions—cannot be made to the student record.