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Academic advising is central to the student experience at John Carroll. Whether pursuing internships or registering for classes, you can turn to your advisor for help. Advisors can refer you to appropriate on- and off-campus resources, assist in academic planning, and provide career development support. 

From summer orientation through graduation students will have the support and help from an advisor. Once you have declared your major, you will work with an advisor in your major field of study every semester while a student at JCU.  

Academic Success What is the Academic Success Center? The Academic Success Center supports students by matching them with on campus resources, helping them achieve academic goals. The office collaborates with other student services on campus to provide academic support. Ultimately, the department serves as a compass in regards to navigating the college experience.

Answers to your Questions!

Note card with the words Academic Advisor written on it How do I find out who my Academic Advisor is?
Computer screen What is Canvas and how do I use it?
Note card with the words Class Schedule written on it How do I find and read my class schedule?
Colorful slide that says: Commuter Resources? What resources are available to commuting students?
Slide that says: "credits?" What exactly is a "credit" and how many should I take?
Green and yellow slide saying "Drop Class?" How can I drop a class if I don't want to take it anymore?
Black slide with blue text that says: not doing well? What are my options if I'm not doing well in my class?
Green slide with white text that says: password? What do I do if I forgot my password or am having technical issues with Banner or Canvas?
Black slide with yellow box overlayed by blue text that says: transfer credits? How do I get my transfer credits on my JCU account?
how to do an advance search for classes in banner How do I do an advance search for classes in Banner?
How do I register for classes? How do I register for classes?
how to register for classes from the plan ahead tool? How do I register for classes using the plan ahead tool in Banner?
hoe to create a plan in the plan ahead tool How do I create a plan using the plan ahead tool in Banner?
when can i register for classes and why do i have a hold on my account When can I register for classes and why do I have a hold on my Banner account?

What Can They Do For You?

Advisors are faculty or staff who guide you from orientation to graduation and sometimes even later. You can consult with them to better understand the major you are pursuing, to choose the courses you take, and to evaluate internships and study abroad opportunities. If you are facing difficulties with courses, they can help you find solutions and connect you to the appropriate resources.

Course Program of Study (CPOS)

ALEKS Placement Guidance

Meet the Advising Staff!

Come See Us! Your Success is Our Success!

The Academic Success Center provides one-on-one meetings for students to help you improve your study skills, set short-and-long-term goals, and reflect on academic and vocational plans. Get help with 5-day study plans, motivation, time management, note-taking, studying and reading strategies, goal setting, test anxiety, procrastination, and concentration. 

You can schedule meetings at any point during the academic year, but an optimal time to seek support is at the start of a semester. You can review syllabi, plan ahead, set goals, and devise course-specific strategies. Our staff will help you prepare for finals and reflect on and revise academic skills for future coursework. Our academic focus areas are listed next to our names. To schedule an academic success appointment with an academic success advisor, please use the link underneath their name.

Laura

Laura Atkins, Assistant
Provost, Student Success

Carlo

Dr. Carlo DeMarchi, Assistant Dean

Academic Success

Book Appointment

Leanne Castillo

Leanne, Castillo, M.Ed., Academic Success Advisor

Boler College of Business

Book Appointment

Mick from Academic Success Center

Mick Doyle, Graduate Assistant,
Boler College of Business

Book Appointment

Academic Success

Lynn Lucas,
Administrative Assistant

Ed

Ed Mish, Academic Success Advisor,
Deciding Students, Education,
Humanities, Social Sciences

Book Appointment

Lisa from Academic Success Center

Lisa Ramsey, M. Ed., Academic
Success Advisor, Deciding Students,
Communication, Humanities,
Social Sciences

Book Appointment

Jasmyn Robinson

Jasmyn Spillane, M.Ed., Academic Success Advisor, 
Boler College of Business

Book Appointment

Kore

Kore Sharpley, Academic
Success Advisor, STEM

Book Appointment

For more information about peer success advising click here!

Looking for a bit of academic help or coaching from the student perspective? Wondering how to improve your study skills, time management, goal setting, or note-taking this semester?

Our Peer Success Advisors (PSA's) can help you with your academic concerns and many others! Drop in the Mastrantoni Family Student Success Commons in the Grasselli Library to meet with a Peer Success Advisor when the time is right for you. Make an appointment with them at this link or just walk in!

Spring 2025 Hours: COMING JANUARY 2025!

Meet the Peer Success Advisors:

Morgan Anderson

Morgan Anderson - Morgan is a senior majoring in Sociology/Criminology with a concentration in Law. She is minoring in Leadership Development, Professional writing and Gender studies. On campus, she is the president of the Student Government and in Chi Omega. She loves creating four year plans, and staying organized with calendars and spreadsheets! 

 

Jillian Carpenter - Student Success advisor

Jillian Carpenter - Jillian is a sophomore from State College, Pennsylvania double majoring in Accounting/Finance and minoring in Leadership Development. In her free time, she loves drawing, playing music, and animating! On campus, she is an Executive Women in Business, Accounting Association, and Pep Band member.

 

Anthony K.

Anthony Kucera  - Anthony Kucera is a junior from North Royalton, Ohio double majoring in Economics and Finance with a minor in Data Science.  On campus he is the Treasurer of the Economics Association and the Mentorship Chair for the Honors Student Association. In his spare time he likes to train for and run marathons! 

 

Sage Academic Success

Sage Spiva - Sage Spiva is a freshman from Cleveland, Ohio. She's a Clinical Psychology major, so you can always come to her with your problems! On campus, she is a National Science Foundation (NSF) scholar and an awesome library assistant! In her free time, she's most likely at the gym or reading her book. 

Spring 2025 Semester Dates

Full Term (15 weeks) - January 13 - May 14

First 7 Weeks (7 weeks) - January 13 - February 28

Second 7 Weeks (7 weeks) - March 10 - May 5

Spring 2025 Deadlines

Mon - Fri, Jan 13 - 17 - Full Semester Course add/drop 

Fri, Feb 21 - First 7 Weeks Course Withdrawal deadline

Wed, March 12 - Midterm grades due by 3pm 

Mon, March 24 - Summer & Fall 2025 Registration begins 

Tues, April 8 - Full Semester Course Withdrawal deadline 

Fri, April 25 - Second 7 Weeks Course Withdrawal deadline

Spring 2025 Breaks/Holidays

Mon, January 13 - Classes Begin 

Mon, January 20 - University offices closed - Martin Luther King Jr. Day

Mon - Fri, March 3 - 7 - Spring Break

Wed, April 9 - DISCOVER - No classes

Thu - Tues, April 17 - 22 - Easter Break

Mon, May 5 - Last Day of Classes

Tues, May 6 - Reading Day

Wed - Wed, May 7 - 14 - Final Exams

Fri, May 9 - Grouped & Laboratory Final Exams/Reading Day

Sat - Sun, May 17 - 18 - Commencement

Mon, May 19 - Final Grades due by 12 noon

Download full calendar of dates and deadlines here: can be found at the Office of Registrar page.

Boler College of Business Undergraduate Advising

Advising resources specifically for students pursuing a degree in the Boler College of Business are available. Click here for more Boler Advising resources.

New Student Orientation Advisor

Your orientation advisor will answer your questions about the University core curriculum as well as about your intended major, if you have one.  This advisor will also help you select and register for your fall classes to make sure you are off to a good start!

Academic Success Advisors

While these staff advisors are the advisors of record for some students, they are available to assist any student with things such as academic coaching, course selection including add/drop, major selection, or any other question or issue that students may have.

Primary Advisor

From the time you begin your studies at JCU you will be assigned a faculty or staff advisor who has knowledge of the academic curriculum and policies in order to guide you successfully along your academic journey.  Once you have demonstrated success in your major you will be assigned a faculty advisor in that department.

Pre-Professional Advisors

  • Pre-Health Advisor

The assistant dean of health programs and JCU’s physician-in-residence are available to mentor and assist students interested in pursuing a career in the healthcare sector and to prepare them for the admission exams for professional schools. Further, JCU offers a course, Survey of the Health Professions, designed to familiarize students with the wide array of professions within healthcare, the educational requirements for entering these professions, and the ability to meet admissions officers from the professional schools along with those who are students or professional practitioners in the various fields.

  • Pre-Law Advisor

A JCU pre-law Advisor assists students interested in a law career on class scheduling, LSAT preparation, and general law school queries for both traditional law school programs and for the 3+3 Dual Admission in Law Program. The 3+3 Dual Admission in Law Program is a partnership between John Carroll University and Case Western Reserve University School of Law that offers students a means of obtaining both a bachelor’s and Juris Doctor degree in six years.

Change of Academic Advisor

Click here to fill out a Student Request for Advisor Change form.

Workshops to Go!!

We will come to you!!!

If you are interested in having our Peer Success Advisors present an academic success workshop to your student organization, residence hall floor or friend group, please contact academicsuccess@jcu.edu or complete the JCU Success Workshops to Go form to let us know the topic you are interested in and the date and time that works best for your group!

 

Services offered by the university include, but are not limited to:

Campus Ministry

Center for Career Services

Center for Student Diversity and Inclusion

Dean of Students

Information Technology Services

Learning Commons

Residence Life

Student Accessibility Services

Student Health Center

The Writing Center

University Counseling Center

 

     

       

         

           

             

              The Dr. William F. O’Hearn Award for Faculty Advising recognizes a full-time John Carroll University faculty member who demonstrates exceptional commitment to, and skill in, the academic advising of undergraduates.

              This commitment manifests itself in the time and care the faculty member takes to assist students with short and long term curricular planning, discuss their personal and professional goals, and offer thoughtful counsel and guidance.

              Dr. William F. O’Hearn served on the faculty of the JCU Department of Physics for four decades, retiring in 1996. As associate dean of the College of Arts and Sciences, he created the Office of Academic Advising. This award honors the memory of Dr. O’Hearn and celebrates his dedication to supporting and mentoring students at all stages of their John Carroll University education.

              Nominations

              Current JCU undergraduates nominated full-time JCU faculty members who participated in either the pre-major or the major advising program (or both).

              In addition to nominations for the O’Hearn Award recipients, students provided inspiring testimonials in support of other faculty and staff advisors.

              Congratulations to the O’Hearn Award recipients for their contribution to Excellent Advising at JCU:

              Click here to see winners from previous years!

              Meet Your Major Event!

              Monday, September 30

              3:00 p.m. - 4:30 p.m., Dolan Science Center

              Calling all first-year students, deciding students, and those interested in changing majors!!

              Are you 100% certain about your choice of major? Do you have questions about a particular field of study?

              Attend this event to get more information to inform your choice.  Event schedule is below:

              • 3:00 p.m. - 4:30 p.m. - Dolan Center for Science & Technology - Visit tables in the Atrium, Atrium Balcony, and Reading room to learn about each major.
              • 3:10 p.m. - 3:30 p.m. and 3:40 p.m. - 4:00 p.m. - Two presentation sessions for an in-depth look at any major of interest. Presentation schedules and locations are posted on this schedule: 2024 Meet Your Major Table and Room Session Schedule

              Meet Our Collaborative Partners!

              Career Services

              Student Accessibility Services

              Writing Center

              Deciding Students Deciding Students! Wondering what to study at JCU? Do you have lots of interests but are not quite sure what you are passionate about?

              You are in good company! 1 out of 6 incoming JCU students are deciding. John Carroll University offers several resources for students who have yet to declare a major. These "deciding" students can take part in the Compass Course to determine their interests and passions. These resources help students clearly define their own, unique college experience.

              Common Concerns, FAQ's, and Resources

              The Academic Success Center is located in the Mastrantoni Family Student Success Commons on the second floor of the Grasselli Library & Breen Learning Center.  We are co-located with the Career Center, our collaboration partner.  

              You can visit us in person in the Grasselli Library & Breen Learning Center or reach us by:

              Phone - 216.397.4211

              Email - academicsuccess@jcu.edu

              Website:  jcu.edu/success

              Follow us on social media for important academic tips and deadlines:

              Instagram - jcu_success

              Twitter:  @JcuSuccess

              Facebook:  JCU Academic Success

              Students can make an appointment with an Academic Success Advisor through Handshake.  Schedule an appointment in 3 easy steps:

              1.  Login to jcu.joinhandshake.com

              2.  Use your John Carroll email as a username and set your own password

              3.  Click on this link on Handshake to schedule an Academic Success appointment.  Select the type of appointment you are interested in and a time that works best for you!

              You may also call 216.397.4211 or email academicsuccess@jcu.edu to set up an appointment.

              The Academic Success Advisors in the Academic Success Center who advise Deciding students can talk with students about choosing a major.  In addition, the Career Advisors in the Career Center regularly meet with students about major and career selection.  Students can make an appointment in Handshake for either department to start this conversation.  

              Students who wish to change their academic advisor should complete the Student Request for Advisor Change form.

              Click here for a quick video on how to reach the Advisor Change form.

              Watch this short video to learn how to change your major or minor.

              See this short clip to learn how to remove a major or minor.

              The terms “drop” and “withdrawal” are not interchangeable at John Carroll.  A student drops, or removes a registered course from their schedule, during the Add/Drop period specified by the Office of the Registrar.  Dropping a course leaves no record of registration on the transcript. After the Add/Drop period ends, a student withdraws from a course to remove it from their schedule. A course withdrawal is noted as a W on the transcript and does not impact a student’s grade point average. However, the credits carried by the course are considered as attempted credits. 

              Students are considered enrolled in a course until they have completed formal drop and/or withdrawal procedures. Students who never attend or stop attending a course without following proper drop and/or withdrawal procedures automatically receive a WF, which is a failing grade and is computed in the grade point average.

              New, first-year and transfer students in their first term of enrollment who wish to drop or withdraw from a course must first consult with their advisor. The advisor will then contact Student Enrollment and Financial Services (SEFS) to process the withdrawal request.  All other continuing students are not required to consult with their advisor, but must still visit Student Enrollment and Financial Services to process the drop or withdrawal.

              Registration guidelines, dates, and deadlines for part-term and full-term courses are posted on the Office of the Registrar’s webpage.

              If you were registered for 12 credits at the end of the add/drop period (that is, you have been billed for 12 credits), and go below 12 credits as a result of a course withdrawal, then you are still considered as a full-time student for most scholarships.

              However, dropping below 12 credits may have consequences for international students on a student visa, student-athletes, and students with external scholarships (e.g., scholarships paid by the US Department of Veteran Affairs).

              Thus, if a course withdrawal could leave you attending less than 12 credits, please check with your advisor and Student Enrollment and Financial Services that you can do it.

              There are three ways for students to get help with time management or other study skills.  Students can schedule an appointment with an Academic Success Advisor, our full-time professional staff through Handshake for one-on-one academic coaching. Students can also meet with a Peer Success Advisor (student staff) for academic coaching from a student’s perspective. Finally, students can enroll in AS 1200, Academic Success Strategies, a 1-credit course designed to help students develop learning strategies, time management, goal setting, and other academic skills. Students will reflect on motivations, achievements, and challenges in college, while identifying helpful campus resources, building community, and taking tangible steps to become a more successful student.  

              Academic Warning - Students are placed on Academic Warning whenever their semester average drops below 2.0 while their cumulative average remains above this minimum. 

              The University reserves the right to consider other indicators of satisfactory progress toward degree completion in its determination of Academic Warning. These indicators include an unsatisfactory grade point average in the major (as required by the department) or Boler Core (below a 2.0 GPA), or multiple course Failures and Withdrawals. Students may remain on Academic Warning for two consecutive semesters. Students who do not improve their academic record after two semesters on Warning will be placed on Academic Probation. 

              Students may not appeal the sanctions of Academic Warning and Probation.

              Academic Probation - Students are placed on Academic Probation when their cumulative grade point average drops below a 2.0, or who have been on Academic warning for two consecutive semesters. Students on probation are subject to the following restrictions:

              1. Course registration is limited to 12-13 semester hours.
              2. Varsity student-athletes may not compete nor travel with teams for competition. They may sit on the bench at home competitions, but not in uniform. In order to practice while on Academic Probation, a student may initiate a "Permission to Practice Procedure," which involves signatures of approval and must be processed in the Office of the Registrar. The student will be charged a season of eligibility for team practice. Summer team travel is permitted with Coach and Athletic Director approvals. 
              3. They may not pledge a fraternity or sorority, or hold any elective or appointive office on campus. Students remain on Academic Probation for at least one semester until the 2.0 cumulative grade point average is earned. Probationary status may extend for up to two, consecutive semesters.

              Students may not appeal the sanctions of Academic Probation.

              Students must apply for graduation through the online Graduation Application available through their Banner account during the period announced in the University calendar.

              Graduation requirements include general requirements, all Core requirements, and all requirements for the major. Successful completion of at least 120 semester credit hours, with a quality-point average of at least 2.0, is required for graduation. This minimum average must be met in the major and overall. In addition, the Boler College of Business requires a 2.0 average in the business courses. The College of Arts and Sciences requires students to meet with their major advisor to review the completion of their degree. An audit signed by the department chair is required by some interdisciplinary programs and should be returned to the Registrar’s Office.

              Student academic records are sealed at the time the degree is conferred. After the degree conferral date, changes—with the exception of errors or omissions—cannot be made to the student record.

              Students can connect with the Academic Success Center via phone, email, or in-person. 

              • Location: Grasselli Library & Breen Learning Center, Mastrantoni Family Student Success Commons
              • Phone: 216.397.4211
              • E-mail: academicsuccess@jcu.edu
              • Website: jcu.edu/success 
              • Instagram: jcu_success
              • Twitter: @JcuSuccess
              • Facebook: JCU Academic Success