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We will be updating this page often with additional training opportunities and specific training details. 

Our Services

  • Instructor-Led Workshops: Technology training or information sessions for personal and professional development.
  • Instructional Design/Course Development: Collaborate with the Center for Digital Media team to design and develop engaging course content using emerging technologies.
  • Online Learning Resources: Live, instructor-led or pre-recorded online technology training for independent and/or remote learners.
  • Request Individual & Team Custom Training: Technology training sessions structured around individual or group learning objectives.
  • Provide Training: Share your subject matter expertise by providing training to the John Carroll community.

Click here to register for the sessions below:

Request Individual & Team Custom Training

Got questions about Canvas, Google, Qualtrics, Banner, or any other tool? A technologist will be available for short, individual zoom-in consultations. We can provide on-the-spot answers, advice, or referrals to other resources and training. Click here to sign up for the 30 minutes slot.

Classroom Training

First time using a JCU Classroom or just need a refresher, check out our Quick Start Guide.

We understand the pressures of adapting to a new classroom learning environment. Our dedicated help team is available to make the classroom work for you!

Request personalized training by submitting a ticket request.

Remote Technology Resources

If you are not able to make it to any of the training listed above you can find self-guided instructions, tips, and tricks for various tools on our Remote Technology resources page. 

This page is being updated daily. If you can't find what you are looking for please reach out to the Service Desk for additional assistance, 216-397-3005.