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Students Who Are Symptomatic

Students experiencing any COVID-19 symptoms (fever/chill, cough, congestion, sore throat, any aches, fatigue, nausea/vomiting/diarrhea and /or loss of taste or smell) no matter how mild, should notify Student Health & Wellness center at 216.397.4349 for guidance. They should stay in their location—or not go anywhere else on campus—if they have any symptoms of infection. 

Any questions regarding COVID-19 exposure, please call the the Student Health and Wellness Center.

John Carroll University Student Health Center is committed to protecting and promoting the health, wellness and safety of our campus community. In response to the COVID-19 pandemic, the Student Health Center is accepting walk-ins and scheduled appointments for in-person nurse and physician visits. It is important that we follow the guidelines established by the CDC and the State of Ohio including the Cuyahoga County Board of Health.  We support frequent hand washing and wearing facial masks/coverings when visiting the health center. If you have any questions or concerns, we are accessible by phone at 216-397-4349 or by email

COVID-19 Vaccination

John Carroll University Highly reccomends the COVID-19 vaccination for all students and employees.  Although the Student Health Center does not offer the COVID-19 Vaccine, they can help facilitate and transport you to receive the vaccine locally, near campus.  Please call the health center with questions or if you need transportation to the local site.

Student COVID-19 Response Policy and Procedures click here

Student Monkeypox Response Policy and Procedures click here

Where is the Student Health Center located?

The Student Health and Wellness Center is located in the lower level of Murphy Hall.

When is the Student Health Center open?

The Health Center is open during the academic school year on the following schedule:

Clinic Hours:
Monday through Friday 8:30 a.m. - 5 p.m.
Physician’s Hours:
Monday and Thursday, 1 p.m. - 4:45p.m.

Please call the Student Health Center for Summer Hours, 216.397.4349.

What type of services are available?

Experienced registered nurses are available for illness and injury clinic care. Physicians are on site Mondays and Thursdays, 1 p.m. - 4:45 p.m., during the academic school year. Hospitals (including pediatric ER) and urgent cares are also located nearby, and referrals may be made when physicians are not on campus.

Services also include: Blood work, allergy injections, TB testing, immunizations, GYN clinic, HIV/STI testing, travel clinic, massage therapy, along with health-wellness literature and seasonal flu clinic.

What are the charges for the Student Health Center?

Most Health Center care is offered without charge. There is a charge for physician visits, lab work, allergy injections, physicals, and equipment loaned but not returned. Charges may be paid in cash or check; physician visits are billed through their office. Each student is responsible for knowing their own insurance coverage for network physicians and medical facilities.

What about Student Insurance?

The University does not offer student health insurance, although information about purchasing coverage is available.

You are required to submit a copy of your health insurance coverage, including insurance company name with billing address, group number and policy holder's name with their date of birth, to the Student Health Center for our files.

Does the Health Center offer any transportation services to facilities located off campus?

The Student Health Center has a medical van available to transport students to medical appointments, free of charge, within a five mile radius of our University. The hours of transport are Monday through Friday 9 a.m. to 5 p.m. To schedule transportation please call 216.397.4349.

How are emergencies handled?

A rescue squad is available for victims of major accidents or life threatening emergencies (dial 911). The ambulance will usually transport you to the emergency room of the nearest hospital. You are reminded that an emergency room is NOT to be used as a doctor’s office. If you are unsure about what to do, contact the Health Center for advice and counsel. If the Health Center is closed, contact JCU EMS (through the JCU PD, 216.397.1234) or your R.A.

Does the Health Center provide class excuses?

Individual faculty members determine attendance policies. When you must be absent from class for medical reasons, it is your responsibility to inform your faculty members. Upon request, the Health Center will give a written note, validating the date you were seen in our clinic. This is not an excuse for missing class. This policy is in accordance with the HIPAA guidelines, which protects the privacy rights of each student.

If you are hospitalized and will miss several days of class, please contact the Office of Academic Advising (CAS) or the Boler Dean's Office and they will communicate with your faculty. After you are released from the hospital, you will be asked to provide medical documentation.

Is a visit to the Health Center kept confidential?

Records of all visits to the Health Center are STRICTLY CONFIDENTIAL. Information about the nature of illnesses is NOT given to anyone (including faculty, administration, and family) without the permission of the student. In the event of a serious illness or accident, the health center will notify your parents/guardians of the situation, when your prior consent has been given (18 years or older).

The Student Health Center provides access to the following clinics and programs:

Women’s Wellness Clinic

A Women’s Wellness Clinic is offered once a month. The health practitioner examines students with gynecological concerns, performs breast exams, routine PAP testing, and all STD testing. Fees are based on a student’s income using a sliding scale. Covered under Title X, a student may not pay if they have no insurance or little income. For questions or to make an appointment, please call the Student and Wellness Health Center at 216.397.4349.

Travel Clinic

The Student Health and Wellness Center offers a Travel Clinic for international travel. Cuyahoga County Board of Health manages the travel clinic for all groups. The physician performs a routine physical exam and instructs students on the health implications they may face when traveling to the out-of-the-country areas, prior to receiving the vaccinations. There is a cost for the clinic and vaccinations.

Nutrition Program

There is a Nutrition program offered twice a month with a Registered Dietitian and Licensed Nutritionist. The Nutritionist will see students with eating and nutritional concerns. Students can make an appointment by calling the Student Health and Wellness Center at 216.397.4349. There is no fee for this service.

Wellness Fair

The Wellness Fair is held in the Atrium of the Student Center annually for the entire JCU community. All of the wellness presenters are free to participants. There is cholesterol, blood pressure and blood sugar screening, massage therapy, skin care, dental hygiene, nutritionist with healthy food snacks, Podiatric foot evaluations, sleep center, area fitness centers, and wellness information from our community and on-campus organizations available to all attendees.

Free, Confidential HIV and STD Clinic

Health Professionals from the Cuyahoga County Board of Health will test for HIV, gonorrhea and chlamydia (no blood taken). This testing is confidential and free.

TB Testing

Testing for tuberculosis is available at the health center for a charge. TB testing is done weekdays, except Thursdays, 9 a.m. to 4 p.m.

Physicians from the Cleveland Clinic Health System staff the Health Center on Monday and Thursday afternoons during the academic school year.  Janet Morgan M.D., Lauren Smit D.O., Steven Turoczi M.D. and Neha Vyas M.D. are the physicians at the health center.

The Nutritionist is Shannon Stovsky R.D., L.D.

The Cuyahoga County Board of Health staff the Women's Wellness Clinic, STD/HIV Clinic and the Travel Clinic.

Student Health Form
Required to be completed by all students (undergraduate and graduate) prior to entering the University. The forms includes emergency and insurance information, medical history, an immunization record and a TB screening questionnaire. Students under the age of 18 (at the time of form completion) must print out the forms, and have their parent or guardian sign the forms prior to submitting online.
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Medical Exemption Form
In order to request a medical exemption for the required vaccination, please complete the form and return in to the Student Health Center either in person or via email at
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Non-Medical Exemption Form
In order to request a non-medical exemption for the required vaccination, please complete the form and return in to the Student Health Center either in person or via email at
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Air Conditioning Unit Request Form
In order to request an air conditioning unit for your residence hall room, you MUST have a diagnosed medical condition and physician statement.
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Authorization for Release of Confidential Information
In order to release or request any personal medical information, you must complete an authorization form.
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The following will provide various medical facilities and pharmacies that are located in the surrounding communities for students seeking emergency medical care.

The preferred medical facilities for students experiencing non-life threatening emergencies are as follows:

Walk In Urgent Care
13916 Cedar Road
University Heights, Ohio 44118
Hours are Monday/Wednesday/Friday 8 a.m. -4 p.m.
Saturday/Sunday 10 a.m.- 6 p.m.

University Urgent Care – Chagrin Highlands Medical Center
3909 Orange Place (near I-271 and Chagrin)
Orange Village, Ohio 44122
216.896.1800  (can book online)
Hours are Monday through Friday 9 a.m. to 9 p.m.
Saturday and Sunday 9 a.m. to 5 p.m; Holidays 9 a.m.- 3 p.m;
Closed Christmas

Beachwood Cleveland Clinic Expresscare
26900 Cedar Road
Beachwood, Ohio 44122
Hours are Monday through Friday 6 a.m. - 9 p.m.
Saturday and Sunday 8 a.m. - 4 p.m.

WellNow Urgent Care
20300 Chagrin Blvd
Shaker Heights, Ohio 44122
Hours are Daily 8 a.m. -8 p.m.

GO Orthopedics -Same day Orthopedic Specialists
University Hospitals-Ahuja Medical Center
3999 Richmond Rd – Suite 210
Beachwood, OH 44122
Hours are Monday through Friday 8:30 a.m.-4 p.m.

Cleveland Clinic Ortho Express Care- Urgent Care orthopedics 
5555 Transportation Blvd                                                                       
Garfield Heights, OH 44125                                                                 
Hours are Monday through Friday 4 p.m.-8 p.m.                                 
Saturday 9 a.m. - 1 p.m.

If students need to be evaluated for possible hospital admission, or for medical emergencies arising after Med Group and Urgent Care hours, choices are as follows:

University Hospital
11100 Euclid Avenue
Cleveland, Ohio 44106
Phone: Adult (over 19) ER — 216.844.3722
Phone: Pediatrics (under 19) ER — 216.844.1644

Hillcrest Hospital
6780 Mayfield Road
Mayfield Heights, Ohio 44124
Phone: Adult (21and over) ER — 440.449.4600
Phone: Pediatrics (under 21) ER — 440.449.7337

South Pointe Hospital
4110 Warrensville Center Road
Warrensville Heights, Ohio 44122
Phone: ER — 216.491.6110
No Pediatrics ER

Ahuja Medical Center
3999 Richmond Road
Beachwood, Ohio 44122
Phone: ER — 216.593.5800                                                                 
Pediatric ER 216.593.5500

Metro (formerly Kaiser/HealthSpan)
10 Severence Circle (Mayfield and Taylor)
Cleveland Heights, Ohio 44118
Phone: 216.524.7377
Emergency services, Urgent care
24 hours a day, 7 days a week

Local pharmacies:

CVS Pharmacy
20621 Fairmount Blvd
Shaker Heights, Ohio

Walgreens Pharmacy
2135 Warrensville Center Road
South Euclid, Ohio

Marc’s Pharmacy
4519 Mayfield
South Euclid, Ohio

Giant Eagle Pharmacy
Legacy Village
Lyndhurst, Ohio